Common use of Exclusions and Restrictions Clause in Contracts

Exclusions and Restrictions. ISK shall have no obligation of any kind to provide Support and Maintenance Services for issues or problems of any kind caused by or arising out of any of the following circumstances: (i) accidents, hardware malfunction, abuse or improper use; (ii) Your own negligence or fault or breach of the License Agreement; (iii) modifications or alterations to the Software or add-on(s) not made by ISK or made without ISK’s prior written consent; (iv) use of the Software or add-on(s) not authorized in the License Agreement or other than in accordance with the operating specifications described in the then-current documentation for the Software or add-on(s); (v) the installation of hardware, drivers or software not compatible with the Software or add-on(s) or not supported by ISK or for which ISK is not responsible under this Agreement; (vi) issues regarding the interoperability of the Software or add-on(s) with any third party products or (vii) issues based on sources of input that are initially foreseen to not adhere to the operating specifications in the then-current documentation for the Software or add-on(s). Unless otherwise agreed in writing, Support and Maintenance Services shall be delivered in English. Support and Maintenance Services will be provided by ISK through its Belgian affiliate company iText Software BVBA via e-mail and web portal (JIRA) and only on Business Days.

Exclusions and Restrictions. ISK ISB shall have no obligation of any kind to provide Support and Maintenance Services for issues or problems of any kind caused by or arising out of any of the following circumstances: (i) accidents, hardware malfunction, abuse or improper use; (ii) Your own negligence or fault or breach of the License Agreement; (iii) modifications or alterations to the Software or add-on(s) not made by ISK ISB or made without ISKISB’s prior written consent; (iv) use of the Software or add-on(s) not authorized in the License Agreement or other than in accordance with the operating specifications described in the then-current documentation for the Software or add-on(s); (v) the installation of hardware, drivers or software not compatible with the Software or add-on(s) or not supported by ISK ISB or for which ISK ISB is not responsible under this Agreement; (vi) issues regarding the interoperability of the Software or add-add- on(s) with any third party products or (vii) issues based on sources of input that are initially foreseen to not adhere to the operating specifications in the then-current documentation for the Software or add-on(s). Unless otherwise agreed in writing, Support and Maintenance Services shall be delivered in English. Support and Maintenance Services will be provided by ISK through its Belgian affiliate company iText Software BVBA ISB via e-mail and web portal (JIRA) and only on Business Days.

Exclusions and Restrictions. ISK ISA shall have no obligation of any kind to provide Support and Maintenance Services for issues or problems of any kind caused by or arising out of any of the following circumstances: (i) accidents, hardware malfunction, abuse or improper use; (ii) Your own negligence or fault or breach of the License Agreement; (iii) modifications or alterations to the Software or add-on(s) not made by ISK ISA or made without ISKISA’s prior written consent; (iv) use of the Software or add-on(s) not authorized in the License Agreement or other than in accordance with the operating specifications described in the then-current documentation for the Software or add-on(s); (v) the installation of hardware, drivers or software not compatible with the Software or add-on(s) or not supported by ISK ISA or for which ISK ISA is not responsible under this Agreement; (vi) issues regarding the interoperability of the Software or add-add- on(s) with any third party products or (vii) issues based on sources of input that are initially foreseen to not adhere to the operating specifications in the then-current documentation for the Software or add-on(s). Unless otherwise agreed in writing, Support and Maintenance Services shall be delivered in English. Support and Maintenance Services will be provided by ISK ISA through its Belgian affiliate company iText Software BVBA via e-mail and web portal (JIRA) and only on Business Days.

Exclusions and Restrictions. ISK ISC shall have no obligation of any kind to provide Support and Maintenance Services for issues or problems of any kind caused by or arising out of any of the following circumstances: (i) accidents, hardware malfunction, abuse or improper use; (ii) Your own negligence or fault or breach of the License Agreement; (iii) modifications or alterations to the Software or add-on(s) not made by ISK ISC or made without ISKISC’s prior written consent; (iv) use of the Software or add-on(s) not authorized in the License Agreement or other than in accordance with the operating specifications described in the then-current documentation for the Software or add-on(s); (v) the installation of hardware, drivers or software not compatible with the Software or add-on(s) or not supported by ISK ISC or for which ISK ISC is not responsible under this Agreement; (vi) issues regarding the interoperability of the Software or add-on(s) with any third party products or (vii) issues based on sources of input that are initially foreseen to not adhere to the operating specifications in the then-current documentation for the Software or add-on(s). Unless otherwise agreed in writing, Support and Maintenance Services shall be delivered in English. Support and Maintenance Services will be provided by ISK ISC through its Belgian affiliate company iText Software BVBA via e-mail and web portal (JIRA) and only on Business Days.