EXCUSING CAUSES. In the event of an Excusing Cause arising: 11.1 Seidor One will notify the Customer, in writing, of the Excusing Cause within a reasonable period of becoming aware of such Excusing Cause; 11.2 the time/service levels for Seidor One performance shall be extended on a reasonable basis in proportion to the prejudice caused by the Excusing Cause. Where a breach by the Customer has resulted in an Excusing Cause, Seidor may charge for any additional hours required to remedy the Excusing Cause on a Time and Materials Basis; and 11.3 Seidor One shall not be liable for any failure to provide any Services in terms of this Agreement where such failure is a result of any Excusing Cause.
Appears in 1 contract
Sources: Software License Agreement
EXCUSING CAUSES. In the event of an Excusing Cause arising:
11.1 Seidor One will notify the Customer, in writing, of the Excusing Cause within a reasonable period of becoming aware of such Excusing Cause;
11.2 the time/service levels for Seidor One performance shall be extended on a reasonable basis in proportion to the prejudice caused by the Excusing Cause. Where a breach by the Customer has resulted in an 15 Excusing Cause, Seidor ▇▇▇▇▇▇ may charge for any additional hours required to remedy the Excusing Cause on a Time and Materials Basis; and
11.3 Seidor One shall not be liable for any failure to provide any Services in terms of this Agreement where such failure is a result of any Excusing Cause.
Appears in 1 contract
Sources: Terms and Conditions