Fee Calculation. The science kits annual refurbishment fee is calculated by multiplying the number of kits used in the current year by the kit refurbishment fee. Invoices will be issued based on the number of kits the District schedules for the current year. Fees are estimated and will be revised once the final kit schedule is provided by the District to OESD. The following technology support services are provided: A. SUPPORT OF DISTRICT NETWORK, including: 1. Wide area network support: o Problem identification and tracking to resolution. o Installation support - network infrastructure project management and assistance. o Direct maintenance or coordination of third-party maintenance of District-owned network equipment. 2. Local area network support: o Problem identification and tracking to resolution and any required third party coordination. o Installation support, network infrastructure project management and design coordination for new installations, facility expansions, moves or redesigns. o Traffic monitoring, minor wiring repair and additions, and wireless network configuration. o Coordination of third-party maintenance contracts for District-owned network equipment. 3. Consultation, advice and assistance to District on topics related to network operations. 4. Basic server support: o Installation, setup and support for Windows and Linux servers providing basic network functions such as web services, FTP, DHCP, DNS and directory services. Support for standard and virtual servers. o Where no district technology staff person is designated to share administrative duties, full administrative access to the server is limited to OESD114 Network Services. Most server administration is performed when the technician is on-site, with some tasks being performed remotely via network access. o Performance of data backups on servers during days a technician is on-site. District is responsible to provide server upgrades and blank media, if required.
Appears in 2 contracts
Sources: Cooperative Services Agreement, Cooperative Services Agreement
Fee Calculation. The science kits annual refurbishment fee is calculated by multiplying the number of kits used in the current year by the kit refurbishment fee. Invoices will be issued based on the number of kits the District schedules for the current year. Fees are estimated and will be revised once the final kit schedule is provided by the District to OESD. The following technology support services are provided: :
A. SUPPORT OF DISTRICT NETWORK, including:
1. Wide area network support: o Problem identification and tracking to resolution. o Installation support - network infrastructure project management and assistance. o Direct maintenance or coordination of third-party maintenance of District-owned network equipment.
2. Local area network support: o Problem identification and tracking to resolution and any required third party coordination. o Installation support, network infrastructure project management and design coordination for new installations, facility expansions, moves or redesigns. o Traffic monitoring, minor wiring repair and additions, and wireless network configuration. o Coordination of third-party maintenance contracts for District-owned network equipment.
3. Consultation, advice and assistance to District on topics related to network operations.
4. Basic server support: o Installation, setup and support for Windows and Linux servers providing basic network functions such as web services, FTP, DHCP, DNS and directory services. Support for standard and virtual servers. o Where no district technology staff person is designated to share administrative duties, full administrative access to the server is limited to OESD114 Network Services. Most server administration is performed when the technician is on-site, with some tasks being performed remotely via network access. o Performance of data backups on servers during days a technician is on-site. District is responsible to provide server upgrades and blank media, if required.
Appears in 1 contract
Sources: Cooperative Services Agreement