Common use of Fees and exchange rates Clause in Contracts

Fees and exchange rates. 17.1. You must pay any applicable Service Fees. Our Service Fees and live exchange rates are available on our website and in the App. Service Fees are due when you submit your Payment Instruction or an instruction to buy and send Digital Content, and are non-refundable.We will let you know the exact amount you must pay in the App before you are asked to confirm your Payment Instruction or send Digital Content. 17.2. Our exchange rate is the rate set by us for the relevant currency pair and Service, which will generally change on a daily basis. For some currencies, there will be a difference between the exchange rate at which we buy foreign currency and the exchange rate provided to you, which is designed to cover our costs. 17.3. When you make Transfers, load your Wallet and pay for Digital Content in a different currency from the one in which your Payment Method is denominated (e.g. you pay in GBP to receive an equivalent amount in a different currency) we will apply our standard exchange rate (which may change at any time) and any applicable Service Fees for such exchange, as set out in the App at the time of conversion. 17.4. The Wallet is designed for you to make Transfers, not as a way to save money in a different currency. An Inactivity Charge will apply when you have funds in your Wallet but have not made a Transfer from the Wallet for over two (2) years. Before charge or increase the Inactivity Charge we will contact you. The longer you hold funds in the Wallet without making a Transfer or asking for a refund, the more the Inactivity Charge will be: 17.4.1. £30 a month (i.e. equivalent to approximately £1 a day to cover our costs of holding funds for you) for the first two years of inactivity. 17.4.2. £50 a month after the first two years of inactivity (i.e. from four years after you stopped using your Wallet). 17.5. You authorise us to deduct any Inactivity Charge or Service Fees and/or any other amounts you owe us from your Wallet. 17.6. Others might impose taxes, fees or charges on you, e.g. for use of a particular Payment Method to fund a Transfer or load the Wallet (e.g. unauthorised overdraft fees). 17.7. Others might impose taxes, fees or charges on the Recipient, e.g. a Service Provider may charge a fee to withdraw the TransferPayout Amount. We may offer you the option of sending additional funds to cover the cost of that fee. 17.8. Your Payment Method may give you chargeback rights. You agree that you will not request a chargeback for reasons for which we are not responsible, such as a dispute with your Recipient. We may charge you for our costs associated with your chargebacks.

Fees and exchange rates. 17.11.1. You must pay any Service Fees that are applicable Service Feesto your Payment Instruction. Our Service Fees and live exchange rates are available on our website and in the App. Service Fees are due when you submit your Payment Instruction or an instruction to buy and send Digital Content, and are non-refundable.We will let you know the exact amount you must pay in the App before you are asked refundable.¶ 1.2. When we refer to confirm your Payment Instruction or send Digital Content. 17.2. Our an exchange rate is in this Agreement, it means the rate set by us for the relevant currency pair and Servicepair, which will generally change on a daily basis. For some currencies, there will be a difference between the exchange rate at which we buy foreign currency and the exchange rate provided to you, which is designed to cover our costs.operating costs and the risk that exchange rates move between the time we send the Payout Amount to the Recipient and receive the Send Amount from you.¶ 17.31.3. When you make Transfers, load your Wallet and pay for Digital Content in a different currency from Service Fees may vary based on the one in which your Payment Method is denominated type of Transfer (e.g. depending on the location of you and the Recipient and the amount you wish to send). We will let you know the exact amount you must pay in GBP to receive an equivalent amount in a different currency) we will apply our standard exchange rate (which may change at any time) and any applicable Service Fees for such exchange, as set out in the App at the time of conversion.before you are asked to confirm your Payment Instruction. ¶ 17.41.4. The Wallet is designed for you to make Transfers, not as a way to save money in a different currency. An Inactivity Charge If you do not use funds in your Wallet, we will start to charge you an Administration Fee. The Administration Fee will apply when you have funds in your Wallet but have not made a Transfer from the Wallet for over two (2) years. Before we start to charge or increase the Inactivity Charge Administration Fee we will contact youyou with plenty of time for you to make a Transfer or refund. The longer you hold funds in the Wallet without making a Transfer or asking for a refund, the more the Inactivity Charge Administration Fee will be:. The amount of the Administration Fee is set out below:¶ 17.4.11.4.1. The Administration Fee will be £30 a month (i.e. equivalent to approximately £1 a day to cover our costs of holding funds for you) for the first two years of inactivity.you).¶ 17.4.21.4.2. The Administration Fee will increase to £50 a month after the first two years of inactivity (i.e. from four years after you stopped using your Wallet).Wallet).¶ 17.54.1. You authorise us to deduct any Inactivity Charge Administration Fee or Service Fees and/or any other amounts you owe us from your Wallet.. ¶ 17.64.2. Others might impose taxes, fees or charges on you, e.g. for use of a particular Payment Method to fund a Transfer or load the Wallet (e.g. unauthorised overdraft fees).fees).¶ 17.74.3. Others might impose taxes, fees or charges on the Recipient, e.g. a Service Provider may charge a fee to withdraw the TransferPayout Payout Amount. We may offer you the option of sending additional funds to cover the cost of that fee.fee.¶ 17.84.4. Your Payment Method may give you chargeback rights. You agree that you will not request a chargeback for reasons for which we are not responsible, such as a dispute with your Recipient. We may charge you for our costs associated with your chargebacks.. ¶

Fees and exchange rates. 17.14.1. You must pay any Service Fees that are applicable Service Feesto your Payment Instruction. Our Service Fees and live exchange rates are available on our website and in the App. Service Fees are due when you submit your Payment Instruction or an instruction to buy and send Digital Content, and are non-refundable.We will let you know the exact amount you must pay in the App before you are asked 4.2. When we refer to confirm your Payment Instruction or send Digital Content. 17.2. Our an exchange rate is in this Agreement, it means the rate set by us for the relevant currency pair and Servicepair, which will generally change on a daily basis. For some currencies, there will be a difference between the exchange rate at which we buy foreign currency and the exchange rate provided to you, which is designed to cover our costsoperating costs and the risk that exchange rates move between the time we send the Payout Amount to the Recipient and receive the Send Amount from you. 17.34.3. When you make Transfers, load your Wallet and pay for Digital Content in a different currency from Service Fees may vary based on the one in which your Payment Method is denominated type of Transfer (e.g. depending on the location of you and the Recipient and the amount you wish to send). We will let you know the exact amount you must pay in GBP to receive an equivalent amount in a different currency) we will apply our standard exchange rate (which may change at any time) and any applicable Service Fees for such exchange, as set out in the App at the time of conversionbefore you are asked to confirm your Payment Instruction. 17.44.4. The Wallet is designed for you to make Transfers, not as a way to save money in a different currency. An Inactivity Charge If you do not use funds in your Wallet, we will start to charge you an Administration Fee. The Administration Fee will apply when you have funds in your Wallet but have not made a Transfer from the Wallet for over two (2) years. Before we start to charge or increase the Inactivity Charge Administration Fee we will contact youyou with plenty of time for you to make a Transfer or refund. The longer you hold funds in the Wallet without making a Transfer or asking for a refund, the more the Inactivity Charge Administration Fee will be. The amount of the Administration Fee is set out below: 17.4.14.4.1. The Administration Fee will be £30 a month (i.e. equivalent to approximately £1 a day to cover our costs of holding funds for you) for the first two years of inactivity). 17.4.24.4.2. The Administration Fee will increase to £50 a month after the first two years of inactivity (i.e. from four years after you stopped using your Wallet). 17.54.5. You authorise us to deduct any Inactivity Charge Administration Fee or Service Fees and/or any other amounts you owe us from your Wallet. 17.64.6. Others might impose taxes, fees or charges on you, e.g. for use of a particular Payment Method to fund a Transfer or load the Wallet (e.g. unauthorised overdraft fees). 17.74.7. Others might impose taxes, fees or charges on the Recipient, e.g. a Service Provider may charge a fee to withdraw the TransferPayout Payout Amount. We may offer you the option of sending additional funds to cover the cost of that fee. 17.84.8. Your Payment Method may give you chargeback rights. You agree that you will not request a chargeback for reasons for which we are not responsible, such as a dispute with your Recipient. We may charge you for our costs associated with your chargebacks.