Common use of Formal Dispute Resolution Process Clause in Contracts

Formal Dispute Resolution Process. Purpose and Principles The purpose of the formal dispute resolution process is to achieve the prompt resolution of formal disputes to the satisfaction of all parties. Only after all attempts have been made to resolve issues at the working level should a dispute be formally issued to the CS&C Office. That process includes the following principles: ▪ All formal disputes raised will be adequately documented including agreed upon actions taken to resolve the dispute; ▪ Formal disputes shall only be considered resolved when agreed-upon actions have been implemented to the satisfaction of all parties; and ▪ In the event an agreement is not reached, all formal disputes will be referred to the NSSC Executive Director for discussion, negotiations, and an advisory opinion.

Appears in 2 contracts

Sources: Service Level Agreement, Service Level Agreement

Formal Dispute Resolution Process. 5.1 Purpose and Principles Principles‌ The purpose of the formal dispute resolution process is to achieve the prompt resolution of formal disputes to the satisfaction of all parties. Only after all attempts have been made to resolve issues at the working level should a dispute be formally issued to the B&A Office, CS&C Office. That Team Lead and that process includes the following principles: All formal disputes raised will be adequately documented including agreed upon actions taken to resolve the dispute; Formal disputes shall only be considered resolved when agreed-upon actions have been implemented to the satisfaction of all parties; and In the event an agreement is not reached, all formal disputes will be referred to the NSSC Executive Director for discussion, negotiations, and an advisory opinion.

Appears in 1 contract

Sources: Service Level Agreement

Formal Dispute Resolution Process. 5.1 Purpose and Principles The purpose of the formal dispute resolution process is to achieve the prompt resolution of formal disputes to the satisfaction of all parties. Only after all attempts have been made to resolve issues at the working level should a dispute be formally issued to the CS&C OfficeChief of SIC. That The dispute process includes is based on the following principles: All formal disputes raised will be adequately documented including agreed upon actions taken to resolve the dispute; Formal disputes shall only be considered resolved when agreed-upon actions have been implemented to the satisfaction of all parties; and In the event an agreement is not reached, all formal disputes will be referred to the NSSC Executive Director for discussion, negotiations, and an advisory opinion.

Appears in 1 contract

Sources: Service Level Agreement

Formal Dispute Resolution Process. 5.1 Purpose and Principles The purpose of the formal dispute resolution process is to achieve the prompt resolution of formal disputes to the satisfaction of all parties. Only after all attempts have been made to resolve issues at the working level should a dispute be formally issued to the CS&C OfficeChief of SIC. That The dispute process includes is based on the following principles: All formal disputes raised will be adequately documented including agreed upon actions taken to resolve the dispute; Formal disputes shall only be considered resolved when agreed-upon actions have been implemented to the satisfaction of all parties; and In the event an agreement is not reached, all formal disputes will be referred to the NSSC Executive Director for discussion, negotiations, and an advisory opinion.

Appears in 1 contract

Sources: Service Level Agreement

Formal Dispute Resolution Process. 5.1 Purpose and Principles The purpose of the formal dispute resolution process is to achieve the prompt resolution of formal disputes to the satisfaction of all parties. Only after all attempts have been made to resolve issues at the working level should a dispute be formally issued to the CS&C Office. That Chief of CS&C. The dispute process includes is based on the following principles: All formal disputes raised will be adequately documented including agreed upon actions taken to resolve the dispute; ▪ Formal ▇▇▇▇▇▇ disputes shall only be considered resolved when agreed-upon actions have been implemented to the satisfaction of all parties; and In the event an agreement is not reached, all formal disputes will be referred to the NSSC Executive Director for discussion, negotiations, and an advisory opinion.

Appears in 1 contract

Sources: Service Level Agreement