Common use of Formal Resolution Clause in Contracts

Formal Resolution. 1. Service Provider or TJJD staff who wish to submit problems for resolution may do so in writing, including all relevant information and a recommended resolution (Statement of Problem). 2. The Statement of Problem will be submitted to the designated contact unless the problem specifically involves the designated contact, in which case, it will be submitted to the designated contact’s supervisor. 3. Problems are to be addressed within ten (10) working days; a written decision will be sent to the individual or program that submitted it, with copies retained by the designated contact and the designated contact’s supervisor.

Appears in 62 contracts

Sources: Software as a Service Agreement, Contract for Specialized Treatment Services, Contract for Employee Assistance Program (Eap)

Formal Resolution. 1. Service a. Provider or TJJD staff who wish to submit problems for resolution may do so in writing, including all relevant information and a recommended resolution (Statement of Problem). 2. b. The Statement of Problem will be submitted to the designated contact unless the problem specifically involves the designated contact, in which case, it will be submitted to the designated contact’s supervisor. 3. c. Problems are to be addressed within ten (10) working days; a written decision will be sent to the individual or program that submitted it, with copies retained by the designated contact and the designated contact’s supervisor.

Appears in 9 contracts

Sources: Supplemental Staffing Support Agreement, Supplemental Staffing Support Agreement, Supplemental Staffing Support Agreement

Formal Resolution. 1. a. Service Provider or TJJD staff who wish to submit problems for resolution may do so in writing, including all relevant information and a recommended resolution (Statement of Problem). 2. b. The Statement of Problem will be submitted to the designated contact unless the problem specifically involves the designated contact, in which case, it will be submitted to the designated contact’s supervisor. 3. c. Problems are to be addressed within ten (10) working days; a written decision will be sent to the individual or program that submitted it, with copies retained by the designated contact and the designated contact’s supervisor.

Appears in 9 contracts

Sources: Indefinite Delivery Indefinite Quantity (Idiq) Agreement for Professional Services, Indefinite Delivery Indefinite Quantity Agreement, Certiport Authorized Test Center Agreement

Formal Resolution. 1. a. Service Provider or TJJD staff who wish to submit problems for resolution may do so in writing, including all relevant information and a recommended resolution (Statement of Problem). 2. b. The Statement of Problem will be submitted to the designated contact contact, the Director of Business Services and Contracts, unless the problem specifically involves the designated contact, in which case, it will be submitted to the designated contact’s supervisor. 3. c. Problems are to be addressed within ten (10) working days; a written decision will be sent to the individual or program that submitted it, with copies retained by to the designated contact contact, and to the designated contact’s supervisor.

Appears in 2 contracts

Sources: Contract for Employee Assistance Program (Eap), Contract for Treatment, Re Entry, and Aftercare Services

Formal Resolution. 1. Service Provider a. Respondent or TJJD staff who wish to submit problems for resolution may do so in writing, including all relevant information and a recommended resolution (Statement of Problem). 2. b. The Statement of Problem will be submitted to the designated contact unless the problem specifically involves the designated contact, in which case, it will be submitted to the designated contact’s supervisor. 3. c. Problems are to be addressed within ten (10) working days; a written decision will be sent to the individual or program that submitted it, with copies retained by the designated contact and the designated contact’s supervisor.

Appears in 2 contracts

Sources: Electronic Monitoring Contract, Electronic Monitoring Contract

Formal Resolution. 1. Service Provider Contractor or TJJD staff who wish to submit problems for resolution may do so in writing, including all relevant information and a recommended resolution (Statement of Problem). 2. The Statement of Problem will be submitted to the designated contact unless the problem specifically involves the designated contact, in which case, it will be submitted to the designated contact’s supervisor. 3. Problems are to be addressed within ten (10) working days; a written decision will be sent to the individual or program that submitted it, with copies retained by the designated contact and the designated contact’s supervisor.

Appears in 1 contract

Sources: Contract for the Provision of Copiers and Related Services

Formal Resolution. 1. Service Provider a. Counsel or TJJD staff who wish to submit problems for resolution may do so in writing, including all relevant information and a recommended resolution (Statement of Problem). 2. b. The Statement of Problem will be submitted to the designated contact unless the problem specifically involves the designated contact, in which case, it will be submitted to the designated contact’s supervisor. 3. c. Problems are to be addressed within ten (10) working days; a written decision will be sent to the individual or program that submitted it, with copies retained by the designated contact and the designated contact’s supervisor.

Appears in 1 contract

Sources: Outside Counsel Agreement

Formal Resolution. 1. Service Provider a. Lessor or TJJD staff who wish to submit problems for resolution may do so in writing, including all relevant information and a recommended resolution (Statement of Problem). 2. b. The Statement of Problem will be submitted to the designated contact unless the problem specifically involves the designated contact, in which case, it will be submitted to the designated contact’s supervisor. 3. c. Problems are to be addressed within ten (10) working days; a written decision will be sent to the individual or program that submitted it, with copies retained by the designated contact and the designated contact’s supervisor.

Appears in 1 contract

Sources: Lease Agreement

Formal Resolution. 1. Service Provider i. Respondent or TJJD staff who wish to submit problems for resolution may do so in writing, including all relevant information and a recommended resolution (Statement of Problem). 2ii. The Statement of Problem will be submitted to the designated contact unless the problem specifically involves the designated contact, in which case, it will be submitted to the designated contact’s supervisor. 3iii. Problems are to be addressed within ten (10) working days; a . A written decision will be sent to the individual or program that submitted itthe problem, with copies retained by the designated contact contact, and the designated contact’s supervisor.

Appears in 1 contract

Sources: Contract