Common use of Format of Notices Clause in Contracts

Format of Notices. Within eight (8) months of DCF contracting with the Independent Consultant, DCF shall make the following written materials it provides to hearing Customers or Companions available in American Sign Language (ASL) using videotape, DVD, a downloadable Internet file, or CD- ROM format: a. Information regarding DCF’s policies and procedures governing free sign language interpreter services and other appropriate auxiliary aids and services, including a summary of the rights provided by Section 504 and the ADA; b. DCF’s Customer Grievance and Complaint Resolution Policies and Procedures; c. Notice of Privacy Practices; and d. Any other documents determined by DCF to be of sufficient importance to all Customers or Companions. Within ninety (90) calendar days of the Independent Consultant’s review and the DCF Secretary’s or his designee’s approval described in Section G.11 of this Agreement, DCF shall make the content of the Customer Feedback Form available to deaf or hard-of-hearing Customers or Companions in ASL using videotape, DVD, a downloadable Internet file or CD-Rom format.