Fully Automated Collect and Bill to Third Number Services. The Customer’s End Users dial zero, (0), plus the desired telephone number and selects the Collect or Bill to Third Number billing option as instructed by the automated equipment. The call is completed without the assistance of an Operator. 1.1.1. SBC will treat the following situations as a fully automated service: (1) When the Customer’s End User identifies himself or herself as disabled. (2) When the Customer’s End User reports trouble on the Network.
Appears in 1 contract
Sources: Operator Services Agreement
Fully Automated Collect and Bill to Third Number Services. The Customer’s End Users dial zero, (0), plus the desired telephone number and selects the Collect or Bill to Third Number billing option as instructed by the automated equipment. The call is completed without the assistance of an Operator.
1.1.1. 1.1.1 SBC will treat the following situations as a fully automated service:
(1a) When the Customer’s End User identifies himself or herself as disabled.
(2b) When the Customer’s End User reports trouble on the Network.
Appears in 1 contract
Sources: Operator Assistance Agreement