Common use of Gap Retained Responsibilities Clause in Contracts

Gap Retained Responsibilities. (a) Provide office space, telephone and data lines, reproduction services to Supplier personnel while working on Gap premises. Access to electronic mail, LANs, and printers will be provided as appropriate. (b) Provide Supplier with access to the Gap systems as required. (c) Provide vendor with annual rollout plan. (d) Fulfill any applicable Gap internal operational and administrative approval requirements for installations and MACs. (e) Approve changes to the Workstation Replacement Program project plan and opening and closing related service tickets. (f) Review signed-off installation documentation. (g) Provide an on-site contact during installation days and additional personnel to be on call during installation to troubleshoot application, and facility problems as required. (h) Provide access and security clearance to Gap locations for all Supplier resources that are assigned to complete work activities at those locations. * Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. (i) Address all site/facility requirements prior to installation date, as agreed in the Procedures Manual (e.g., power, connectivity, access to freight elevators, trash receptacles). (j) Assist with the development of the installation and data migration instructions for the setup of equipment to meet Gap specific requirements. (k) Provide necessary end user information for Supplier to successfully perform its functions as mutually agreed in the Procedures Manual. (l) Advise Supplier and manage any unique installation sites that preclude an outside vendor from performing work upon the premise. (m) Provide notification to each site, informing the site management of the work effort Supplier will be providing on their behalf, giving the appropriate access and clearance to enter the building. (n) Provide Workstations with * on-site warranties and associated software to be installed and supported by Supplier, and coordinate and manage the receipt of the Workstations at Gap locations. (o) Provide acceptance of completed work order. (p) Provide a list of supported Workstation configurations equipment, which may be updated from time to time by Gap. (q) Require its Workstation provider to reasonably test Workstations to confirm that they are working in accordance with their applicable specifications prior to shipment of such Workstations to Gap. Gap, or its designee, shall also configure all Workstations with a Gap standard build before delivering a Workstation to a Gap location. (r) Be responsible for the shipping costs for the return and replacement of any Workstations that are defective when shipped or are damaged in shipping. (s) Provide the following asset management information on all delivered Workstations in electronic form: (1) Asset Type (i.e. Hardware: Desktop, Laptop, Monitor); (2) Manufacturer; (3) Model Name/Model Number; (4) Serial Number; and (5) Warranty start date. * Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. (t) Assign appropriate employees and subcontractors to the transition team. (u) Provide points-of-contact for all issues/concerns between organizations and assist Supplier in developing help desk communication plans and processes. (v) Communicate all relevant project status, issues, and update information to end users as appropriate. (w) Comply with the OEM’s guidelines for Non-Supplier Workstations pertaining to operator responsibilities, user maintenance procedures and supplies prior to placing a service request where reasonable and practical under the circumstances. (x) Provide the list of appropriate Gap resolver groups for forwarding out-of-scope issues.

Gap Retained Responsibilities. (a) Provide office space, telephone and data lines, reproduction services to Supplier personnel while working on Gap premises. Access to electronic mail, LANs, and printers will be provided as appropriate. (b) Provide Supplier with access to the Gap systems as required. (c) Provide vendor with annual rollout plan. (d) Fulfill any applicable Gap internal operational and administrative approval requirements for installations and MACs. (e) Approve changes to the Workstation Replacement Program project plan and opening and closing related service tickets. (f) Review signed-off installation documentation. (g) Provide an on-site contact during installation days and additional personnel to be on call during installation to troubleshoot application, and facility problems as required. (h) Provide access and security clearance to Gap locations for all Supplier resources that are assigned to complete work activities at those locations. * Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. (i) Address all site/facility requirements prior to installation date, as agreed in the Procedures Manual (e.g., power, connectivity, access to freight elevators, trash receptacles). * Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. (j) Assist with the development of the installation and data migration instructions for the setup of equipment to meet Gap specific requirements. (k) Provide necessary end user information for Supplier to successfully perform its functions as mutually agreed in the Procedures Manual. (l) Advise Supplier and manage any unique installation sites that preclude an outside vendor from performing work upon the premise. (m) Provide notification to each site, informing the site management of the work effort Supplier will be providing on their behalf, giving the appropriate access and clearance to enter the building. (n) Provide Workstations with * on-site warranties and associated software to be installed and supported by Supplier, and coordinate and manage the receipt of the Workstations at Gap locations. (o) Provide acceptance of completed work order. (p) Provide a list of supported Workstation configurations equipment, which may be updated from time to time by Gap. (q) Require its Workstation provider to reasonably test Workstations to confirm that they are working in accordance with their applicable specifications prior to shipment of such Workstations to Gap. Gap, or its designee, shall also configure all Workstations with a Gap standard build before delivering a Workstation to a Gap location. (r) Be responsible for the shipping costs for the return and replacement of any Workstations that are defective when shipped or are damaged in shipping. (s) Provide the following asset management information on all delivered Workstations in electronic form: (1i) Asset Type (i.e. Hardware: Desktop, Laptop, Monitor); (2ii) Manufacturer; (3iii) Model Name/Model Number; (4iv) Serial Number; and (5v) Warranty start date. * Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. (t) Assign appropriate employees and subcontractors to the transition team. (u) Provide points-of-contact for all issues/concerns between organizations and assist Supplier in developing help desk communication plans and processes. (v) Communicate all relevant project status, issues, and update information to end users as appropriate. (w) Comply with the OEM’s guidelines for Non-Supplier Workstations pertaining to operator responsibilities, user maintenance procedures and supplies prior to placing a service request where reasonable and practical under the circumstances. (x) Provide the list of appropriate Gap resolver groups for forwarding out-of-scope issues.