General Security Duties. The following are a list of Standard Operating Procedures to be performed by assigned personnel. Assigned personnel shall become familiar with procedures and authorized persons associated with the location they are assigned to. Additional duties may be assigned by the Responsible Manager or assigned designee. 2.15.13.1 Protect the safety of all persons on site. 2.15.13.2 Be polite, courteous, respectful, and responsive to all individuals. 2.15.13.3 Prohibit entry into secure areas by anyone other than authorized individuals as directed. 2.15.13.4 Prevent fire, theft, vandalism, and trespassers on the property. 2.15.13.5 Contractor for guard services must provide a procedure manual for responding to medical emergencies, bomb threats, riots, fires, disruptive persons, and other emergencies. 2.15.13.6 Monitor security consoles (i.e. employee access control and alarm computer, CCTV video monitors, DVR’s, etc.). 2.15.13.7 Be familiar with ad implement emergency fire or fire alarm including familiarity with floor plans and locations of firm alarm pull boxes, fire extinguishers, fire alarm monitoring panel and other life/safety systems. 2.15.13.8 Be familiar with and implement emergency intrusion alarm procedures including the use of computer programs, closed circuit television monitors, voice intercom systems, alarms and alarm enunciator panels and other equipment required for monitoring and control of building access. 2.15.13.9 Be responsible for all building and systems keys and access control cards in their possession and ability to account for the whereabouts of keys at all times. Should keys be lost or stolen, Responsible Manager shall be notified immediately. Contractor is responsible for the cost of replacement of lost, stolen or damaged keys and access cards. 2.15.13.10 Patrol the interior and exterior of the facility and buildings: 2.15.13.10.1 Monitor offices, classes, employees and customer areas without disruption. 2.15.13.10.2 Patrol any common computer lab, if applicable; visually scan customer’s computer monitors to ensure that there are no inappropriate websites being used, i.e. sexual content. 2.15.13.10.3 Check for unauthorized open doors, i.e. exit and storage doors. 2.15.13.10.4 Check for leaks or damages, and identify anything out of the ordinary. 2.15.13.10.5 Patrol the interior of the building at the end of the work day to ensure all staff and visitors have left the building. Turn off all lights, lock all doors, and set alarm system, if applicable. 2.15.13.10.6 Patrol the exterior of the facility as directed. 2.15.13.10.7 Patrol prior to the arrival of staff at the beginning of the work day and after staff leaves, at the end of the work day. 2.15.13.10.8 Monitor people entering the building for any type of prohibited weapon, food or drink. 2.15.13.10.9 Check customer parking and employee parking areas, monitoring for any suspicious activity or vandalism. Report any unusual incidents or hazardous conditions. 2.15.13.11 Maintain a daily log for each shift in accordance with all policies for the site (i.e. sign in and sign out requirements for visitors. 2.15.13.12 Maintain a log of all security violations and report occurrences to Responsible Manage as quickly as possible considering the nature of the violation. 2.15.13.13 Be familiar with procedures for receiving and forwarding requests for maintenance. 2.15.13.14 Comply with all FCC rules and regulations when using assigned communication devices which must be supplied by the contracted guard service unless otherwise stated by the County. 2.15.13.15 The use of cell phones is strictly prohibited, except as required to perform assigned duties. 2.15.13.16 Personal electronic devices, portable electronic devices or reading materials not related to assigned duties are prohibited. 2.15.13.17 Engaging in or conducting any personal business or business outside of the assigned responsibilities is strictly prohibited. 2.15.13.18 Socializing is prohibited. No visitors are allowed in the building before or after work hours. Conversations with staff and customers are to remain cordial and brief.
Appears in 2 contracts
Sources: Contract for Staffing Services and Related Services and Solutions, Cooperative Purchasing Agreement