Common use of General Service Levels Clause in Contracts

General Service Levels.  UNM IT negotiates discounted software contracts for volume purchases and enterprise licenses;  For departments, software is delivered by campus mail unless hold for pickup is selected on the LoboMart order. If the software that was ordered is available by download, it can be accessed 24 hours a day, 7 days a week;  Software is tested for valid license numbers whenever a new version of the software is released;  UNM IT tracks software distributed to each department and tracks software available in UNM pod, lab, and classroom computers.