Common use of Grade of Service Clause in Contracts

Grade of Service. Contractor must provide a P.01 or better grade of service to all locations on the Contractor network. Contractor must provide call setup within 6 seconds. This is defined from the moment the Contractor receives the last digit of the dialed number to the point ringing is heard. Contractor must support by switching sites and wire centers that are capable of continuous operation during a commercial power outage. Contractor must provide support by facilities within the Contractor’s network and capable of providing diverse routing between Contractor switching sites in the event of a Contractor network failure.