Grievance and Complaint Reporting Clause Samples

The Grievance and Complaint Reporting clause establishes a formal process for individuals to raise concerns or report issues related to the agreement or workplace conduct. Typically, it outlines the steps for submitting a complaint, designates responsible parties to receive and investigate reports, and may set timelines for response and resolution. This clause ensures that grievances are addressed systematically and fairly, providing a clear mechanism for resolving disputes and maintaining a respectful environment.
Grievance and Complaint Reporting. 2.8.4.1 Based on HHSC Office of the Ombudsman requirements, the grantees are required to report all grievances or complaints related to ILS program in a format determined by HHSC.
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Grievance and Complaint Reporting. Based on HHSC Office of the Ombudsman requirements, the Grantee may be required to report all grievances or complaints related to services provided in a format determined by HHSC.
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Grievance and Complaint Reporting a. Based on HHSC Office of the Ombudsman requirements, the grantees are required to report all grievances or complaints related to Independent Living Base Grant Services in a format determined by HHSC.
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Related to Grievance and Complaint Reporting

  • Informal Grievance 1. Within fourteen (14) calendar days of the event giving rise to a grievance, the grievant shall present the grievance informally for disposition by the immediate supervisor or at any appropriate level of authority within the department. 2. Presentation of an informal grievance shall be a prerequisite to the institution of a formal grievance.

  • Delays and Complaints Delivery delays and service complaints will be monitored on a continual basis. Documented inability to perform under the conditions of the contract, via the Complaint to Vendor process (PUR 7017 form) contemplated for this Contract, may result in default proceedings and cancellation.

  • Litigation Reporting If Contractor is served with a pleading or other document in connection with an action before a court or other administrative decision making body, and such pleading or document relates to this Participating Addendum or may affect Contractor’s ability to perform its obligations under this Participating Addendum, Contractor shall, within 10 days after being served, notify the State of such action and deliver copies of such pleading or document to the State’s primary contact identified in §5 of the Participating Addendum .

  • Customer Complaints Each party hereby agrees to promptly provide to the other party copies of any written or otherwise documented complaints from customers of Dealer received by such party relating in any way to the Offering (including, but not limited to, the manner in which the Shares are offered by the Dealer Manager or Dealer), the Shares or the Company.