Common use of Grievance Resolution Process Clause in Contracts

Grievance Resolution Process. All grievances will be dealt with in the following manner: a) Step One: i. The Union will file a written Notice of Grievance with the Staff Relations Officer within ten (10) business days of the date the incident first occurred, except for a grievance filed under Article 28 (Health and Safety) in which case the Grievor will have fifteen (15) business days and Article 4.04 (No Harassment) in which case the Grievor will have up to 60 calendar days. ii. The Staff Relations Officer will provide the Union with a written response to the Notice of Grievance within ten (10) business days. iii. The Union will seek to settle the dispute with the Staff Relations Officer to the satisfaction of the Grievor, which may include a meeting. The Grievor has the right to be present at this step. iv. The Employer will provide the Union with a written response to the Notice of Grievance within ten (10) business days after the grievance is submitted. v. Failing resolution of the grievance to the mutual satisfaction of the Union and the Employer, either may request an escalation of the resolution process to Step Two within ten (10) business days of the issuance of the Employer’s response. vi. Should no further request or response be brought forward by the Grievor or the Union within ten (10) days of the Employer’s response being issued, the matter will be considered to be resolved to the mutual satisfaction of the parties, and no further action will be expected or required.

Grievance Resolution Process. All grievances will be dealt with in the following manner: a) Step One: i. The Union will file a written Notice of Grievance with the Staff Relations Officer Employer’s representative within ten (10) business days of the date the incident first occurred, except for a grievance filed under Article 28 (Health and Safety) in which case the Grievor will have fifteen (15) business days and Article 4.04 (No Harassment) in which case the Grievor will have up to 60 calendar days. ii. The Staff Relations Officer Employer’s representative will provide the Union with a written response to the Notice of Grievance within ten (10) business days. iii. The Union will seek to settle the dispute with the Staff Relations Officer Employer’s representative to the satisfaction of the Grievor, which may include a meeting. The Grievor has the right to be present at this step. iv. The Employer will provide the Union with a written response to the Notice of Grievance within ten (10) business days after the grievance is submitted. v. Failing resolution of the grievance to the mutual satisfaction of the Union and the Employer, either may request an escalation of the resolution process to Step Two within ten (10) business days of the issuance of the Employer’s response. vi. Should no further request or response be brought forward by the Grievor or the Union within ten (10) days of the Employer’s response being issued, the matter will be considered to be resolved to the mutual satisfaction of the parties, and no further action will be expected or required.