Common use of Ground Operations Clause in Contracts

Ground Operations. (a) Gulfstream shall provide passenger check-in services for its flights at each Primary City and Connect City for all passengers traveling on an ICCI. At all such locations, passenger check-in shall be made in Gulfstream’s departure control system. Except as otherwise provided herein or approved by Northwest in writing, passenger check-in and luggage handling procedures shall be provided in accordance with Northwest standard operating procedures. Northwest shall provide the necessary training to Gulfstream personnel with respect to these procedures at Northwest’s sole expense. With respect to all passengers traveling on an ICCI, Gulfstream shall perform all procedures required to successfully provide an inter-host through check-in with Northwest’s departure control system, including the assignment of down-line seats and the issuance of down-line boarding cards and IATA industry standard bar code baggage tags. The parties agree that in the event Gulfstream’s equipment at a particular Primary City does not permit the issuance at such station of such down-line boarding cards and bar code baggage tags to passengers traveling on an ICCI, Gulfstream shall be permitted to issue and deliver such boarding cards and baggage tags to the passenger at the Connect City, provided that the other check-in procedures required hereunder (including without limitation the assignment of down-line seats) shall be performed by Gulfstream at the applicable Primary City. Gulfstream shall institute all necessary procedures to ensure that, promptly upon arrival of a Codeshare Flight at a Connect City, Gulfstream’s personnel hand delivers down-line boarding cards to those passengers traveling on an ICCI and attaches bar code baggage tags to such passengers’ baggage. Gulfstream shall use its best efforts to perform such services in accordance with the procedures set forth in this Section 8(a) without error and shall report to Northwest on a monthly basis during the Term the number of incidents (if any) involving a failure to follow such procedures for any passenger traveling on an ICCI. If at any time during the Term Northwest determines in its sole discretion that Gulfstream’s performance level of the services set forth in this Section 8(a) is not acceptable, Northwest shall notify Gulfstream and Gulfstream shall have thirty (30) days to correct its performance. In the event Gulfstream fails to improve its performance to a level acceptable to Northwest, Northwest shall be entitled to terminate this Agreement in accordance with Section 18(b)(iii). (b) At appropriate Northwest and Gulfstream stations, each carrier shall provide terminal directions and connecting information for passengers traveling on Codeshare Flights. (c) Gulfstream shall arrange for, and Northwest shall provide, Northwest identifiers to be prominently displayed at check-in counters and gate areas as appropriate at each of the Gulfstream stations where Codeshare Flights are operated. Northwest shall develop and provide in accordance with Section 36 hereof the necessary signage material for display at all Gulfstream stations. The Parties agree to cooperate to accomplish the objectives set forth in this paragraph as soon as is reasonably practicable; provided, however, completion of the obligations set forth in this paragraph are not conditions precedent to the Effective Date of this Agreement and the other obligations of the parties hereunder.