Common use of Help Desk Support Clause in Contracts

Help Desk Support. For technical questions related to the use of Team Georgia Marketplace™, including assistance with finding, opening and uploading documents, Contractors have access to phone support through the DOAS Customer Service Help Desk at ▇▇▇-▇▇▇-▇▇▇▇, Monday through Friday 8:00 AM to 5:00 PM EST excluding State Holidays or any other day state offices are closed such as furlough days or closings in response to inclement weather. Contractors can also email questions to: The Department reserves the right to approve or reject such requests as the Department deems necessary.

Appears in 4 contracts

Sources: Invitation to Bid (Itb), Invitation to Bid (Itb), Maintenance Master Services Agreement