Common use of Help Requests Clause in Contracts

Help Requests. All help requests initiated by Potential Respondents must be directed to [****]. GFOL will give TNSI prompt notice of the help requests along with the nature of the service issues. TNSI will designate a help resource to work with Greenfield Help to address the service issues raised by these help requests. TNSI will work diligently to address all help requests and GFOL reserves the right to stop delivering Potential Respondents to any and/or all of TNSI's surveys, until the issues which had given rise to the help requests have been resolved to GFOL's satisfaction.

Appears in 1 contract

Sources: Alliance, License and Supply Agreement (Greenfield Online Inc)

Help Requests. All help requests initiated by Potential Respondents must be directed to [****]▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇. GFOL will give TNSI prompt notice of the help requests along with the nature of the service issues. TNSI will designate a help resource to work with Greenfield Help to address the service issues raised by these help requests. TNSI will work diligently to address all help requests and GFOL reserves the right to stop delivering Potential Respondents to any and/or all of TNSI's surveys, until the issues which had given rise to the help requests have been resolved to GFOL's satisfaction.

Appears in 1 contract

Sources: Alliance, License and Supply Agreement (Greenfield Online Inc)