Helpdesk Service. The Licensee shall, during the Term, provide a helpdesk service between the hours of 09.00 and 17.00 (as a minimum) on Working Days for the purpose of providing help and assistance to customers with queries concerning applying for the Specialist Quality Mark and any other enquiries concerning the Specialist Quality Mark.
Appears in 3 contracts
Sources: Specialist Quality Mark Auditing Services Agreement, Specialist Quality Mark Auditing Services Agreement, Specialist Quality Mark Auditing Services Agreement