Common use of IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFERS Clause in Contracts

IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFERS. In case of errors or questions about any ▇▇▇▇ payment service transaction or other electronic transfer initiated from your deposit account(s) under the Services, contact us immediately. Please call: (▇▇▇) ▇▇▇-▇▇▇▇ or 1-800-BELLCO1, fax us at (▇▇▇) ▇▇▇-▇▇▇▇ or send a message via the Answer Center by clicking on the “Send a Message” graphic in the left navigation of Bellco Online Banking. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared. 1. Tell us your name and account number. 2. Describe the error or the transaction you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. 3. Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. For consumer accounts only, if we ask you to put your complaint or question in writing and we do not receive it within 10 days, we may not provide you with provisional credit. Business accounts will not receive provisional credit while we investigate your alleged error.

IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFERS. In case of errors or questions about any ▇▇▇▇ payment service transaction or other electronic transfer initiated from your deposit account(s) under the Services, contact us immediately. Please call: (▇▇▇) ▇▇▇-▇▇▇▇ or 1-800-BELLCO1, fax us at (▇▇▇) ▇▇▇-▇▇▇▇ or send a message via the Answer Center by clicking on the “"Send a Message” " graphic in the left navigation of Bellco Online Banking. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared. 1. Tell us your name and account number. 2. Describe the error or the transaction you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. 3. Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. For consumer accounts only, if we ask you to put your complaint or question in writing and we do not receive it within 10 days, we may not provide you with provisional credit. Business accounts will not receive provisional credit while we investigate your alleged error.