Communication to us (a) Unless otherwise provided in this agreement, all communication, requests and instructions from you may be personally delivered to us in writing; or sent by registered post, electronic mail or SMS to us in accordance with our prescribed verification procedure prevailing at the time.
(b) We may in good faith and without any liability to you, regard any communication given by you which are referable to you in accordance with our prescribed verification procedure prevailing at that time as authentic and duly authorized and shall be under no obligation to investigate the authenticity or authority of persons sending or purporting to send the communication or to verify the accuracy and completeness thereof. We may, at our discretion, provide for additional security measures or verification procedures, including but not limited to, specific electronic mail and/or SMS confirmatory authorization. The communication given by you to us shall be deemed to be irrevocable and binding on you notwithstanding that they may be given in error, lack clarity or reasonably capable of being misunderstood inaccurate or incomplete. You shall inform us immediately upon your awareness of and/or knowledge of any communication which is unauthorized, given in error, forged, fraudulent, unclear or reasonably capable of being misunderstood, garbled, inaccurate or incomplete and rectify the same promptly.
(c) Unless otherwise provided in this agreement, all communication from you will take effect only after one (1) business day or such other period as determined in our reasonable discretion after the actual receipt by our relevant officers in charge of the subject matter of such communication.
(d) We will not be liable for any loss or damage suffered or incurred by you howsoever or whatsoever arising from or in connection with:
(i) any use of electronic mail or SMS services; or
(ii) any failure to follow prevailing instructions, procedures, form and directions prescribed by us for the provision of any communication to us; or
(iii) any failure to use electronic mail services and/or SMS procedures or forms which are prescribed by us; or
(iv) any failure, suspension, interruption, cessation, delay, disruption, errors, defects or fault in third party equipment, software, hardware, Internet, Internet browsers, online networks, Internet service providers, telecommunication service providers or other service providers, telecommunication, computer or other electronic equipment or system; or
(v) any failure, suspension, interruption, cessation, delay, disruption, errors, defects or fault in the transmission of communication to us or authorizations or acknowledgements from us or any wrongful interception of any communication through any online networks, Internet service providers, telecommunication service providers or other service providers, telecommunication, computer or other electronic equipment or system whether or not owned, operated or maintained by you, us or any other person beyond our reasonable control; or
(vi) any delay or refusal by us, in our reasonable discretion, to execute any communication that may be validly be given by you or authenticated by you including for reasons due to applicable law; or
(vii) any capacity inadequacies, network vulnerabilities, control weaknesses, security shortcomings, malicious attacks and hacking incidents (except in the case of our fraud, gross negligence or wilful default); or
(viii) any corruption or loss of any data or communication stored in any equipment or in the course of transmission thereof through online networks, Internet service providers, telecommunication service providers or other service providers, telecommunication, computer or other electronic equipment or system including any errors generated in the transmission of any communication beyond our reasonable control; or
(ix) our failure to acknowledge any communication sent by you to us; or
(x) your provision of wrong or inaccurate information including your mailing address, electronic mail address or mobile phone number to us or your failure to update us of any change or proposed change in your electronic mail address or mobile phone number; or
(xi) your failure to regularly check for correspondence from us in accordance with clause 14.1.
Information to the Union 20.1 The parties acknowledge that they are subject to the Personal Information Protection and Electronic Document Act with respect to personal information that is exchanged by the parties. Information provided to the Union is done so for the purpose of enforcing the terms and conditions of the Collective Agreement.
20.2 The Corporation, on a monthly basis following the close of the pay period corresponding to the last day of the month, will provide to the national office of the Union an electronic file or files containing the following point-in-time information for bargaining unit members on national payroll: Employee Name Employee ID Employee Title Employee Status Full-time or Part-time Status Employee End Date, if applicable City and Province of work Media Component Department Corporation Seniority Date Recognized Continuous Service Date Date of birth Pension date Classification Current salary Salary band Salary anniversary information Additional remuneration amount Temporary upgrade information in excess of four (4) weeks Language of communication Gender Employees on absence during the month including the reason for the absence (e.g. maternity/paternity leave, LTD)* Employees who departed the Corporation during the month including the reason for the departure* * Not applicable to per-occasion temporary employees
20.2.1 The following additional information will be provided relative to short and long-term temporary employees: • Hours/days worked in the pay period • Rationale for hire (i.e. 27.5 (a), (b) or (c) with details including backfill information, details re: special circumstance, etc.)
20.3 In addition to the above, the Corporation will provide to the national office of the Union the following information for bargaining unit members on national payroll: • Overtime record (upon written request) • Newly created positions, vacancies, and abolished positions
20.4 On May 1 and October 1 of each year, the Corporation shall provide an electronic file containing the name, current home address and home telephone numbers of CMG members on national payroll.
20.5 The Corporation will provide direct access to personal and freelance contracts through the corporate contracting system. See Letter of Agreement: Information to the Union.