Installation Fee. If the Customer requests installation of Services pursuant to Section 5.11, the Customer shall pay an installation fee of $100 (“Installation Fee”), which includes professional installation at Customer’s home or business and configuration of up to four (4) devices (setup does not include wireless printers). A fee of $21 is charged if GTC must reconfigure CPE for any reason, and a fee of $125 per hour is charged if the Customer desires to use a modem that is not an approved device or if special configuration of the CPE is required. If the Customer, Customer's staff, or consultants make any changes to the CPE, GTC is not responsible for monitoring the circuit or for any service outages or problems that may result from such changes. GTC does not recommend installation of a firewall or VPN software in routers that have not been upgraded to handle those features or functions without performance degradation. Customer is responsible for all circuit performance problems that result from installation of VPN software or hardware not approved by GTC (See 5.15 for a list of approved equipment).
Appears in 3 contracts
Sources: Internet Service Agreement, Internet Service Agreement, Internet Service Agreement