Common use of Installation Service Level Clause in Contracts

Installation Service Level. Level 3 will exercise commercially reasonable efforts to install any (3)Link® Private Line Service on or before the Customer Commit Date specified for the particular (3)Link® Private Line Service. This Installation Service Level shall not apply to Customer Orders that contain incorrect information supplied by Customer or Customer Orders that are altered at Customer's request after submission and acceptance by Level 3. In the event ▇▇▇▇▇ ▇ does not meet this Installation Service Level for a particular (3)Link® Private Line Service for reasons other than an Excused Outage, Customer will be entitled to a service credit off of the non-recurring charges ("NRC") and/or monthly recurring charges ("MRC") for the affected (3)Link® Private Line Service as set forth in the following table: For any (3)Link® Private Line (On-Net) Service: Installation Delay Beyond Customer Commit Date Service Level Credit 1 - 5 business days Amount of NRC

Appears in 1 contract

Sources: Master Service Agreement (Vitalstream Holdings Inc)

Installation Service Level. Level 3 will exercise commercially reasonable efforts to install any (3)Link® Private Line Service on or before the Customer Commit Date specified for the particular (3)Link® Private Line Service. This Installation Service Level shall not apply to Customer Orders that contain incorrect information supplied by Customer or Customer Orders that are altered at Customer's ’s request after submission and acceptance by Level 3. In the event L▇▇▇▇ ▇ does not meet this Installation Service Level for a particular (3)Link® Private Line Service for reasons other than an Excused Outage, Customer will be entitled to a service credit off of the non-recurring nonrecurring charges ("NRC") and/or monthly recurring charges ("MRC") for the affected (3)Link® Private Line Service as set forth in the following table: For any (3)Link® Private Line (On-Net) Service: Installation Delay Beyond Customer Commit Date Service Level Credit 1 - 5 business days Amount of NRC:

Appears in 1 contract

Sources: Master Service Agreement (Websidestory Inc)