Installation Service Level. This Installation Service Level applies to cabinet and private suite Colocation Space. Level 3 will exercise commercially reasonable efforts to install any Colocation Space on or before the Customer Commit Date specified for such Colocation Space. This Installation Service Level shall not apply to Customer Orders that contain incorrect information supplied by Customer, Customer Orders that are altered at Customer's request after submission and acceptance by Level 3, or Customer Orders that require Level 3 to configure Coloca▇▇▇▇ ▇▇ace to specifications other than L▇▇▇▇ ▇'s standard specifications for Colocation Space (such standard specifications shall be made available to Customer upon request). In the event Level 3 does not meet this Installation Service Level for a particular Colocation Space for reasons other than an Excused Outage, Customer will be entitled to a service credit equal to [***] for the affected Colocation Space for each day of delay, up to a monthly maximum credit of [***].
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Installation Service Level. This Installation Service Level applies to cabinet and private suite Colocation Space. Level 3 will exercise commercially reasonable efforts to install any Colocation Space on or before the Customer Commit Date specified for such Colocation Space. This Installation Service Level shall not apply to Customer Orders that contain incorrect information supplied by Customer, Customer Orders that are altered at Customer's ’s request after submission and acceptance by Level 3▇▇▇▇▇ ▇, or Customer Orders that require Level 3 to configure Coloca▇▇▇▇▇ ▇▇ace ▇ to configure Colocation Space to specifications other than L▇▇▇▇ ▇'s Level 3’s standard specifications for Colocation Space (such standard specifications shall be made available to Customer upon request). In the event Level 3 does not meet this Installation Service Level for a particular Colocation Space for reasons other than an Excused Outage, Customer will be entitled to a service credit equal to [***] for the affected Colocation Space for each day of delay, up to a monthly maximum credit of [***].
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