Common use of Investigative Process Clause in Contracts

Investigative Process. In cases in which a customer disputes the accuracy of a meter reading, Seattle City Light will conduct an investigation as to whether the meter reading stated on the disputed ▇▇▇▇ accurately reflected the amount of electricity the residence used during the applicable billing period. The scope of investigative procedures shall generally be consistent with the Field Meter Investigation, AMI-TMO.26 dated June 15, 2018 and to further include investigation as to whether a meter reading was attributable to Customer Conduct.

Investigative Process. In cases in which a customer disputes the accuracy of a meter reading, Seattle City Light will conduct an investigation as to whether the meter reading stated on the disputed ▇▇▇▇ bill accurately reflected the amount of electricity the residence used during the applicable billing period. The scope of investigative procedures shall generally be consistent with the Field Meter Investigation, AMI-TMO.26 dated June 15, 2018 and to further include investigation as to whether a meter reading was attributable to Customer Conduct.