Issues Resolution. All parties must: Use their best endeavours to co-operate in order to avoid grievances and disputes arising between the parties or between FPA Health and the individual; and Abide by procedures set out in this Clause to resolve any issue, which might arise; and place emphasis on negotiating a settlement of any issue at the earliest possible stage in the process. In this Clause, "issue" means any question, is ▇▇▇, grievance, dispute or difficulty which might arise between the parties about the interpretation, application or operation of this Agreement. 1. The following procedures will be facilitated by the earliest possible advice by one party to the other of any issue or problem which may give rise to a grievance or dispute. 2. A grievance must initially be dealt with as close to its sources as possible, with graduated steps for further discussion and resolution at higher levels of authority. 3. The staff member is required to notify (in writing or otherwise) FPA Health as to the substance of the grievance, request a meeting with FPA Health for bilateral discussions and state the remedy sought. 4. Reasonable time limits must be allowed for discussion at each level of authority. 5. If the matter remains unresolved either party may then refer the matter in accordance with the provisions of the Industrial Relations ▇▇▇ ▇▇▇▇ (NSW) to the Industrial Relations Commission for its assistance in resolving the issue. 6. Throughout all stages of these procedures, adequate records must be kept of all discussions. 7. At the conclusion of the discussion, FPA Health must provide a response to the staff members grievance if the matter has not been resolved, including reasons for not implementing any proposed remedy. 8. Whilst the procedure is being followed, normal work must continue. 9. The staff member may be represented by a nominated representative who may be an Industry Association Representative for the purpose of each step.
Appears in 1 contract
Sources: Enterprise Agreement
Issues Resolution. All parties must: Use use their best endeavours to co-operate in order to avoid grievances and disputes arising between the parties or between FPA Health and the individual; and Abide abide by procedures set out in this Clause to resolve any issue, which might arise; and place emphasis on negotiating a settlement of any issue at the earliest possible stage in the process. In this Clause, "“issue" ” means any question, is ▇▇▇issue, grievance, dispute or difficulty which might arise between the parties about the interpretation, application or operation of this Agreement.
1. The following procedures will be facilitated by the earliest possible advice by one party to the other of any issue or problem problem, which may give rise to a grievance or dispute.
2. A grievance must initially be dealt with as close to its sources as possible, with graduated steps for further discussion and resolution at higher levels of authority.
3. The If unresolved, the staff member is required to notify (in writing or otherwise) FPA Health as to the substance of the grievance, request a meeting with FPA Health for bilateral discussions and state the remedy sought.
4. Reasonable time limits must be allowed for discussion at each level stage of authoritythe process.
5. If the matter remains unresolved either party may then refer the matter in accordance with the provisions of the Industrial Relations ▇▇▇ ▇▇▇▇ (NSW) to the Industrial Relations Commission for its assistance in resolving the issue.
6. Throughout all stages of these procedures, adequate records must mu st be kept of all discussions.
7. At the conclusion of the discussion, FPA Health must provide a response to the staff members grievance if the matter has not been resolved, including reasons for not implementing any proposed remedy.
8. Whilst the procedure is being followed, normal work must continue.
9. The staff member may be represented by a nominated representative who may be an Industry Association Union Representative for the purpose of each step.
Appears in 1 contract
Sources: Enterprise Agreement
Issues Resolution. All parties must: Use use their best endeavours to co-operate in order to avoid grievances and disputes arising between the parties or between FPA Health and the individual; and Abide abide by procedures set out in this Clause to resolve any issue, issue which might arise; and place emphasis on negotiating a settlement of any issue at the earliest possible stage in the process. In this Clause, "issue" means any question, is ▇▇▇issue, grievance, dispute or difficulty which might arise between the parties about the interpretation, application or operation of this Agreement.
1. The following procedures will be facilitated by the earliest possible advice by one party to the other of any issue or problem problem, which may give rise to a grievance or dispute.
2. A grievance must initially be dealt with as close to its sources as possible, with graduated steps for further discussion and resolution at higher levels of authority.
3. The staff member is required to notify (in writing or otherwise) FPA Health as to the substance of the grievance, request a meeting with FPA Health for bilateral discussions and state the remedy sought.
4. Reasonable time limits must be allowed for discussion at each level of authority.
5. If the matter remains unresolved either party may then refer the matter in accordance with the provisions of the Industrial Relations ▇▇▇ ▇▇▇▇ (NSW) to the Industrial Relations Commission for its assistance in resolving the issue.
6. Throughout all stages of these procedures, adequate records must be kept of all discussions.
7. At the conclusion of the discussion, FPA Health must provide a response to the staff members members’ grievance if the matter has not been resolved, including reasons for not implementing any proposed remedy.
8. Whilst the procedure is being followed, normal work must continue.
9. The staff member may be represented by a nominated representative who may be an Industry Industrial Association Representative for the purpose of each step.
Appears in 1 contract
Sources: Enterprise Agreement