Common use of IT Work Unit Clause in Contracts

IT Work Unit. Volumes Exult and BPA shall consider the [***]* as the period to develop the IT Work Unit algorithm and underlying assumptions. During this period the natural rate/size unit and the size requested metrics shall be collected. The parties intend that the basis shall reflect the quantity of regulatory changes, trade union contract changes, upgrades and small enhancement work required to be performed by Exult [***]* To the extent that any review of the IT Work Unit calculation algorithm generally determines that this intention is not being effectuated, the algorithm (or other aspects of the approach, as applicable) shall be adjusted as necessary. The reviews in subsequent years shall use each preceding year as the baseline. The format for representing the volume of IT Work Units is represented in the following table. This catalogue is subject to mutually agreed upon adjustments resulting from the IT Work Unit review process described above. -------------------------------------------------------------------------------- FA Sch. C 13 Exult Final COMMERCIAL-IN-CONFIDENCE BP AMOCO/EXULT - PROJECT ATLAS -------------------------------------------------------------------------------- CATALOGUE OF BPA WORK TYPES NATURAL SIZE NUMBER WORK UNIT/ ANNUAL WORK TYPE UNIT REQUESTED SIZE UNIT WORK UNITS ------------------ ------------ --------- ---------- ---------- Regulatory Changes (Small) Regulatory Changes (Medium) Regulatory Changes (Large) Union Contract Changes Small Enhancements Upgrades YEAR 1 TOTAL

Appears in 2 contracts

Sources: Framework Agreement (Exult Inc), Framework Agreement (Exult Inc)