Common use of Key Performance Indicator Clause in Contracts

Key Performance Indicator. Specification: SAS ID Accuracy Definition: The percentage of correctly prepared SAS IDs during the measurement period. Outputs include XML, CSV, Wireless Manager XML, SMART CD Databases, and Consolidated Invoice (PDF). Correctly prepared outputs include: accurate billing data (data that can be compared to the paper ▇▇▇▇ where applicable), data versioning, and agreed upon naming conventions of particular outputs. KPI Formula: [**] Measurement Period: Calendar Month (Cycle 1 thru EOM activities) Amdocs ticketing system/Amdocs Reporting Tools Data Source: Incorrectly prepared SAS IDs that require a fix by the vendor or Sprint, shall be reported to Amdocs via Service Manager tickets.

Key Performance Indicator. Specification: SAS ID Accuracy Definition: The percentage of correctly prepared SAS IDs during the measurement period. Outputs include XML, CSV, Wireless Manager XML, SMART CD Databases, and Consolidated Invoice (PDF). Correctly prepared outputs include: accurate billing data (data that can be compared to the paper ▇▇▇▇ where applicable), data versioning, and agreed upon naming conventions of particular outputs[**]. KPI Formula: [**] Measurement Period: Calendar Month (Cycle 1 thru EOM activities) Data Source: Amdocs ticketing system/Amdocs Reporting Tools Data Source: Incorrectly prepared SAS IDs that require a fix by the vendor or Sprint, shall be reported to Amdocs via Service Manager tickets.