Common use of KEY PERFORMANCE INDICATORS and KPI TARGETS Clause in Contracts

KEY PERFORMANCE INDICATORS and KPI TARGETS. 3.1 Subject to consultation with the Supplier, the Authority reserves the right to change the KPI Targets from time to time. 3.2 The Supplier shall use all reasonable endeavours to meet the KPI Targets. 3.3 The KPIs against which the Supplier‟s performance will in part be measured and reported are set out below: KPI Measures/Evidence Framework Management The Supplier will provide the Authority with Confirmation of receipt of accurate and complete and accurate Management Information template by the contractual date. Invoices for Management Charges to be paid within 30 calendar days from date of issue. The Supplier will provide the Authority with a Model Self Audit Certificate within two months of the end of each Contract Year and will complete any actions outlined by Authority conducted Audits within specified timescales. timely Management Information by the Authority. Timeliness and accuracy of paid invoices confirmed by the Authority. Receipt of the Model Self Audit Certificate within two months of the end of each contract year confirmed by the Authority. Completion of any actions arising from audits conducted by the Authority within specified timescales and confirmed by the Authority.