Common use of Key Performance Indicators Clause in Contracts

Key Performance Indicators. Service Provider’s performance will be measured against Key Performance Indicators and associated criteria (“KPIs”) which shall be mutually agreed upon by the Parties within six (6) months after the 2nd Amendment Date, and thereafter set forth in Supply Chain Service Guidelines. The KPIs shall be subject to periodic review as provided in Section 5 of Schedule F. If Service Provider is required to implement additional measurement and monitoring tools for KPIs requested by Customer, such addition shall be added in accordance with the provisions of Article 3 of the Agreement.

Appears in 2 contracts

Sources: Master Outsourcing Services Agreement (Styron Investment Holdings Ireland), Master Outsourcing Services Agreement (Styron Canada ULC)

Key Performance Indicators. Service Provider’s performance will be measured against Key Performance Indicators and associated criteria (“KPIs”) which shall be mutually agreed upon by the Parties within six (6) months after the 2nd Amendment Date, and thereafter set forth in Supply Chain Service IT Services Guidelines. The KPIs shall be subject to periodic review as provided in Section 5 of Schedule F. If Service Provider is required to implement additional measurement and monitoring tools for KPIs requested by Customer, such addition shall be added in accordance with the provisions of Article 3 of the Agreement.

Appears in 2 contracts

Sources: Master Outsourcing Services Agreement (Styron Investment Holdings Ireland), Master Outsourcing Services Agreement (Styron Canada ULC)

Key Performance Indicators. Service Provider’s performance will be measured against Key Performance Indicators and associated criteria (“KPIs”) which shall be mutually agreed upon by the Parties within six (6) months after the 2nd Amendment Date, and thereafter set forth in Supply Chain EH&S Service Guidelines. The KPIs shall be subject to periodic review as provided in Section 5 of Schedule F. If Service Provider is required to implement additional measurement and monitoring tools for KPIs requested by Customer, such addition shall be added in accordance with the provisions of Article 3 of the Agreement.

Appears in 2 contracts

Sources: Master Outsourcing Services Agreement (Styron Investment Holdings Ireland), Master Outsourcing Services Agreement (Styron Canada ULC)

Key Performance Indicators. Service Provider’s performance will be measured against Key Performance Indicators and associated criteria (“KPIs”) which shall be mutually agreed upon by the Parties within six (6) months after the 2nd Amendment Date, and thereafter set forth in Supply Chain Finance Service Guidelines. The KPIs shall be subject to periodic review as provided in Section 5 of Schedule F. If Service Provider is required to implement additional measurement and monitoring tools for KPIs requested by Customer, such addition shall be added in accordance with the provisions of Article 3 of the Agreement.

Appears in 2 contracts

Sources: Master Outsourcing Services Agreement (Styron Investment Holdings Ireland), Master Outsourcing Services Agreement (Styron Canada ULC)

Key Performance Indicators. Service Provider’s performance will be measured against Key Performance Indicators and associated criteria (“KPIs”) which shall be mutually agreed upon by the Parties within six (6) months after the 2nd Amendment Date, and thereafter set forth in Supply Chain Service Six Sigma Services Guidelines. The KPIs shall be subject to periodic review as provided in Section 5 of Schedule F. If Service Provider is required to implement additional measurement and monitoring tools for KPIs requested by Customer, such addition shall be added in accordance with the provisions of Article 3 of the Agreement.

Appears in 2 contracts

Sources: Master Outsourcing Services Agreement (Styron Investment Holdings Ireland), Master Outsourcing Services Agreement (Styron Canada ULC)

Key Performance Indicators. Service Provider’s performance will be measured against Key Performance Indicators and associated criteria (“KPIs”) which shall be mutually agreed upon by the Parties within six (6) months after the 2nd Amendment Date, and thereafter set forth in Supply Chain Market Sell Service Guidelines. The KPIs shall be subject to periodic review as provided in Section 5 of Schedule F. If Service Provider is required to implement additional measurement and monitoring tools for KPIs requested by Customer, such addition shall be added in accordance with the provisions of Article 3 of the Agreement.

Appears in 1 contract

Sources: Master Outsourcing Services Agreement (Styron Investment Holdings Ireland)

Key Performance Indicators. Service Provider’s performance will be measured against Key Performance Indicators and associated criteria (“KPIs”) which shall be mutually agreed upon by the Parties within six (6) months after the 2nd Amendment Date, and thereafter set forth in Supply Chain Service Public Affairs Services Guidelines. The KPIs shall be subject to periodic review as provided in Section 5 of Schedule F. If Service Provider is required to implement additional measurement and monitoring tools for KPIs requested by Customer, such addition shall be added in accordance with the provisions of Article 3 of the Agreement.

Appears in 1 contract

Sources: Master Outsourcing Services Agreement (Styron Investment Holdings Ireland)

Key Performance Indicators. Service Provider’s performance will be measured against Key Performance Indicators and associated criteria (“KPIs”) which shall be mutually agreed upon by the Parties within six [****] (6[****]) months after the 2nd Amendment Date, and thereafter set forth in Supply Chain Market Sell Service Guidelines. The KPIs shall be subject to periodic review as provided in Section 5 of Schedule F. If Service Provider is required to implement additional measurement and monitoring tools for KPIs requested by Customer, such addition shall be added in accordance with the provisions of Article 3 of the Agreement.

Appears in 1 contract

Sources: Master Outsourcing Services Agreement (Styron Canada ULC)

Key Performance Indicators. Service Provider’s performance will be measured against Key Performance Indicators and associated criteria (“KPIs”) which shall be mutually agreed upon by the Parties within six (6) months after the 2nd Amendment Date, and thereafter set forth in Supply Chain Service Public Affairs Services Guidelines. The KPIs shall be subject to periodic review as provided in Section 5 5, of Schedule F. If Service Provider is required to implement additional measurement and monitoring tools for KPIs requested by Customer, such addition shall be added in accordance with the provisions of Article 3 of the Agreement.

Appears in 1 contract

Sources: Master Outsourcing Services Agreement (Styron Canada ULC)

Key Performance Indicators. Service Provider’s performance will be measured against Key Performance Indicators and associated criteria (“KPIs”) which shall be mutually agreed upon by the Parties within six (6) months after the 2nd Amendment Date, and thereafter set forth in Supply Chain Customer Service Guidelines. The KPIs shall be subject to periodic review as provided in Section 5 of Schedule F. If Service Provider is required to implement additional measurement and monitoring tools for KPIs requested by Customer, such addition shall be added in accordance with the provisions of Article 3 of the Agreement.

Appears in 1 contract

Sources: Master Outsourcing Services Agreement (Styron Canada ULC)