KPI Measures. Each Measurement Period, Amdocs shall summarize the average response time for the Wholesale trail files delivered to Sprint. Individual KPI BGYR State [**] Blue [**] Green [**] Yellow [**] Red [**] Amdocs 46 SLA Management
Appears in 1 contract
Sources: Customer Care and Billing Services Agreement (Amdocs LTD)
KPI Measures. Each During each Measurement Period, Amdocs shall summarize the average response time for the Wholesale Retail trail files delivered to Sprint. Table 8.1: Individual KPI BGYR State [**] Blue [**] Green [**] Yellow [**] Red [**] Table 8.2: Amdocs 46 76 SLA ManagementManagement Individual KPI BGYR State [**] Blue [**] Green [**] Yellow [**] Red [**]
Appears in 1 contract
Sources: Customer Care and Billing Services Agreement (Amdocs LTD)
KPI Measures. Each During each Measurement Period, Amdocs shall summarize the average response time for the Wholesale Retail trail files delivered to Sprint. Table 8.1: Individual KPI BGYR State [**] Blue [**] Green [**] Yellow [**] Red [**] Amdocs 46 95 SLA ManagementManagement Table 8.2: Individual KPI BGYR State [**] Blue [**] Green [**] Yellow [**] Red [**]
Appears in 1 contract
Sources: Customer Care and Billing Services Agreement (Amdocs LTD)