Language Requirements. The Member Services staff shall include individuals who speak English, Spanish and any other language which is spoken as a primary language by a population that exceeds five (5) percent of the contractor's Medicaid/NJ FamilyCare enrollees or two hundred (200) enrollees in the contractor's plan, whichever is greater.
Appears in 3 contracts
Sources: Contract to Provide Services (Amerigroup Corp), Contract to Provide Services (Centene Corp), Contract to Provide Services (Americhoice Corp)