Legacy System Support Clause Samples

The Legacy System Support clause outlines the obligations and procedures for maintaining and supporting older software or hardware systems that are still in use. It typically specifies the scope of support, such as troubleshooting, updates, or compatibility fixes, and may set timeframes or conditions under which support will be provided. This clause ensures that organizations relying on outdated but critical systems continue to receive necessary technical assistance, thereby minimizing operational disruptions and mitigating risks associated with unsupported legacy technology.
POPULAR SAMPLE Copied 1 times
Legacy System Support. Beginning on the Cutover Date and continuing through the term of this Addendum, ACS shall be responsible for maintenance, upgrades, problem trouble-shooting and correction for the following Systems Software support functions: 1. Operating System Software and database management systems.
View Source
Legacy System Support. For purposes of this Agreement, “Legacy Systems” means those Competitive Products offered for on behalf of VAR prior to the effective date of this Agreement. VAR shall not be deemed to be in breach of this Section 4.3 to the extent (i) VAR provides support relating to Legacy Systems to customers that existed as of the Effective Date or (ii) otherwise and in good faith provides Legacy Systems in order to comply with its contractual obligations to third parties in effect as of the Effective Date.
View SourceView Similar (2)

Related to Legacy System Support

  • Operational Support Systems (OSS The terms, conditions and rates for OSS are as set forth in Section 2.13 of this Attachment.

  • CUSTOMER SERVICE ACCESS The Competitive Supplier agrees to provide, or cause to be provided, certain customer services to Participating Consumers. Such services shall be reasonably accessible to all Participating Consumers, shall be available during normal working hours, shall allow Participating Consumers to transact business they may have with the Competitive Supplier, and shall serve as a communications liaison among the Competitive Supplier, the Town, and the Local Distributor. A toll-free telephone number will be established by Competitive Supplier and be available for Participating Consumers to contact Competitive Supplier during normal business hours (9:00 A.M. - 5:00 P.M. Eastern Standard Time, Monday through Friday) to resolve concerns, answer questions and transact business with respect to the service received from Competitive Supplier. The Town will post program-related information on the Town’s website which will be available to Participating Consumers for general information, product and service information, and other purposes.

  • Operational Support Systems 14.1 BellSouth has developed and made available electronic interfaces by which Unity Acquisition may submit LSRs electronically. 14.2 LSRs submitted by means of one of these electronic interfaces will incur an OSS electronic ordering charge. An individual LSR will be identified for billing purposes by its Purchase Order Number (PON). LSRs submitted by means other than one of these interactive interfaces (mail, fax, courier, etc.) will incur a manual order charge. All OSS charges are specified in Exhibit A of this Attachment.

  • Operations Support Systems (OSS) 47.1. Embarq will offer unbundled access to Embarq’s operations support systems to the extent technically feasible in a non-discriminatory manner at Parity. OSS consists of pre- ordering, ordering, provisioning, maintenance and repair, and billing functions supported by Embarq’s databases and information. The OSS element includes access to all loop qualification information contained in Embarq’s databases or other records, including information on whether a particular loop is capable of providing advanced services.

  • Verizon Operations Support Systems Verizon systems for pre- ordering, ordering, provisioning, maintenance and repair, and billing.