Standard Templates
Public Contracts
Resources
About
Pricing
  • Home
  • Clauses
  • Levels of Support
  • Snippet group

Common use of Levels of Support Clause in Contracts

Levels of Support. Level 1: Customer Help Desk / Super User • Level 2: Supplier • Level 3: Oracle / Microsoft

Appears in 3 contracts

Sources: General Terms and Conditions, General Terms and Conditions, General Terms and Conditions

Related Clauses

  • Service Level Agreements
  • Service Level Agreement
  • TAX SUPPORT SERVICES
  • Maintenance and Support Services
  • Technical Support Services

Parent Clauses

  • Support
  • General
  • No Waiver of Rights and Remedies
  • Precedence
  • Network Operations Center

Sub-Clauses

  • On Premise Coverage
  • Standard Coverage
  • SUNSOLVE LICENSE
  • CUSTOMER-DEFINED PRIORITY AND RESPONSE TIME
Law Insider

Tools to Draft Better Contracts

  • About Us
  • Plans & Pricing
  • Email Sales
  • Support

Contract Standards

  • Standards Hub
  • oneNDA Template
  • oneSaaS Template
  • oneDPA Template

Law Insider Community

  • Join Community

Public Contracts

  • Search
  • Contracts
  • Clauses
  • Dictionary
  • Languages
All contents of the lawinsider.com excluding publicly sourced documents are Copyright © 2013-2025 Law Insider Inc. All rights reserved. Terms of Service • Privacy Policy
Help Ukraine 🇺🇦