Loss of Service. Customer acknowledges and understands that the VoIP Service does not function in the event of power failure. Customer also acknowledges and understands that the VoIP Service requires a fully functional broadband connection to the Internet (which may or may not be provided by Tek-Hut) and that, accordingly, in the event of an outage or, or termination of service with or by Customer’s Internet service provider (“ISP”) and/or broadband provider, the VoIP Service will not function, but that Customer will continue to be billed for the VoIP Service unless and until Customer or Tek-Hut terminate the VoIP Service in accordance with this Agreement. Power disruptions or failures or ISP outages will also prevent dialing to emergency service numbers including the 911 calling feature. Should Tek-Hut suspend or terminate Customer’s VoIP Service, the VoIP Service will not function until such time as Tek-Hut restores Customer’s VoIP Service (which may require payment of all invoices and reconnection fees owed by Customer or cure of any breach by Customer of this Agreement).
Appears in 2 contracts
Sources: PSTN / Voip Service Agreement, PSTN / Voip Service Agreement