Maintenance Coverage. a. Period of maintenance coverage: 1) The State may select a period or periods of maintenance coverage, as stated in the Statement of Work, in accordance with the following: (a) A minimum monthly maintenance charge entitles the State to maintenance coverage during the Principal Period of Maintenance. (b) The State may select in lieu of the hours available for the minimum monthly maintenance charge, one or more of the optional periods of maintenance coverage for an additional charge as shown in the Statement of Work 2) The hours of maintenance coverage for a machine on Monday through Friday shall be the same each day; and the hours on Saturday and Sunday shall be the same hours on all Saturdays or Sundays. All machines covered under this Contract must have a simultaneous span of time within the selected periods of maintenance coverage, at least equal to the shortest period offered for any machine in the system. 3) The State may change its selected period of maintenance coverage by giving Contractor fifteen (15) days prior written notice. b. Preventive Maintenance (scheduled) Preventive maintenance can either be performed within or outside of the Principal Period of Maintenance (PPM). An additional charge may be made for Preventive Maintenance to be performed outside of the PPM, as set forth in the Statement of Work. No additional charge shall be made for Preventive Maintenance that is to be performed within the PPM. c. Remedial Maintenance (unscheduled) 1) Remedial maintenance shall be performed after notification by authorized State personnel that the equipment is malfunctioning. 2) The Contractor shall provide the State with a designated point of contact and will initiate the remedial maintenance. 3) There shall be no additional maintenance charges for: (a) Remedial maintenance during the period of maintenance coverage unless the remedial maintenance is due to the fault or negligence of the State. (b) Time spent by maintenance personnel after arrival at the site awaiting the arrival of additional maintenance personnel and/or delivery of parts, etc., after a service call has been commenced. (c) Remedial maintenance required because the scheduled preventive maintenance preceding the malfunction had not been performed, unless the State had failed to provide access to the equipment. (d) For time of delay beyond the PPM, Contractor shall continue to perform maintenance for the same amount of time outside the covered period without additional charge to the State. (e) The first hour of work performed when remedial maintenance service is requested during the covered period of maintenance and the actual work is begun outside such period.
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Maintenance Coverage. a. a) Period of maintenance coverage:
1i) The State may select a period or periods of maintenance coverage, as provided for in the contract and stated in the Statement of Work, in accordance with the following:
(a) : • A minimum monthly maintenance charge entitles the State to maintenance coverage during the Principal Period of Maintenance.
(b) . • The State may select in lieu of the hours available for the minimum monthly maintenance charge, one or more of the optional periods of maintenance coverage for an additional charge as shown in the Statement of Workcontract.
2ii) The hours of maintenance coverage for a machine on Monday through Friday shall be the same each day; day and the hours on Saturday and Sunday shall be the same hours on all Saturdays or Sundays. All machines covered under this Contract contract must have a simultaneous span of time within the selected periods of maintenance coverage, at least equal to the shortest period offered for any machine in the system.
3iii) The State may change its selected period of maintenance coverage by giving Contractor contractor fifteen (15) days prior written notice.
b. b) Preventive Maintenance (scheduled) Preventive Unless otherwise stated in the Statement of Work (SOW), preventive maintenance can either be performed within or outside of the Principal Period of Maintenance (PPM). An additional charge may be made for Preventive Maintenance preventive maintenance to be performed outside of the PPM, as set forth in the Statement of Workcontract. No additional charge shall be made for Preventive Maintenance preventive maintenance that is to be performed within the PPM.
c. c) Remedial Maintenance (unscheduled)) Unless otherwise stated in the Statement of Work (SOW):
1i) Remedial maintenance shall be performed after notification by authorized State personnel that the equipment is malfunctioning.
2ii) The Contractor contractor shall provide the State with a designated point of contact and will initiate the remedial maintenance.
3iii) There shall be no additional maintenance charges for:
(a) : • Remedial maintenance during the period of maintenance coverage unless the remedial maintenance is due to the fault or negligence of the State.
(b) . • Time spent by maintenance personnel after arrival at the site awaiting the arrival of additional maintenance personnel and/or delivery of parts, etc., after a service call has been commenced.
(c) . • Remedial maintenance required because the scheduled preventive maintenance preceding the malfunction had not been performed, unless the State had failed to provide access to the equipment.
(d) . • For time of delay beyond the PPM, Contractor contractor shall continue to perform maintenance for the same amount of time outside the covered period without additional charge to the State.
(e) . • The first hour of work performed when remedial maintenance service is requested during the covered period of maintenance and the actual work is begun outside such period.
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