Managing & Protecting Your Account. 8.1. You are responsible for your Card, any Username, PIN number and Account passwords. Do not share your Card or Account security details with anyone. 8.2. You must keep your Account, PIN, Username and Password safe, and separate from your Card or any record of your Card number and not disclose it to anyone else. This includes: i. memorising your PIN as soon as you receive it, and destroying the post mail or other authorised communication used to transmit it to you; ii. never writing your PIN on your Card or on anything you usually keep with your Card; iii. keeping your PIN secret at all times, including by not using your PIN if anyone else is watching; iv. not disclosing your PIN to any person. 8.3. The user of the Card(s) must sign the signature strip on any Personalised Card immediately when received. 8.4. If you forget your PIN, you should send an SMS instruction to ▇▇▇▇ (▇)▇▇▇ ▇▇▇ ▇▇▇ with <PIN> <last 8 digits of your card> to retrieve your PIN again. As an example: send PIN 12345678 to ▇▇▇▇ (▇)▇▇▇ ▇▇▇ ▇▇▇. 8.5. The Payment Services may only be used by you. 8.6. You must not give the Card to any other person or allow any other person to use the Payment Services. You must keep the Card in a safe place. 8.7. Failure to comply with clause 8.2 may affect your ability to claim any losses in the event that we can show that you have intentionally failed to keep the information safe or you have acted fraudulently, with undue delay or with gross negligence. In all other circumstances your maximum liability shall be as set out below at clause 15. 8.8. If you believe that someone else knows your Account or Card security details, you should contact us immediately. 8.9. Once your Card or your Account has expired or if it is found after you have reported it as lost or stolen you must destroy your Card by cutting it in two, through the magnetic strip.
Appears in 1 contract
Sources: Terms and Conditions
Managing & Protecting Your Account. 8.1. You are responsible for the safekeeping of your Card, any Username, PIN username and password for your Account (“Access Codes”) and the personal identification number and Account passwordsfor your Card (“PIN”).
8.2. Do not share your Card or Account security details PIN with anyone.
8.2. You must keep your Account, PIN, Username and Password safe, PIN safe and separate from your Card or any record of your Card number and not disclose it to anyone else. This includes:
i. 2.i. memorising your PIN as soon as you receive it, and destroying the post mail or other authorised communication used to transmit it to you;
ii2.ii. never writing your PIN on your Card or on anything you usually keep with your Card;
iii2.iii. keeping your PIN secret at all times, including by not using your PIN if anyone else is watching;
iv2.iv. not disclosing your PIN to any person.
8.3. The user of the Card(s) must sign the signature strip on any Personalised Card immediately when received.
8.4. If you forget your PIN, you should send an SMS instruction to ▇▇▇▇ (▇)▇▇▇ ▇▇▇ ▇▇▇ with <PIN> <last 8 digits of your card> go on website or mobile app to retrieve your PIN again. As an example: send PIN 12345678 to ▇▇▇▇ (▇)▇▇▇ ▇▇▇ ▇▇▇.
8.5. Do not share your Access Codes with anyone except an Authorised Person. If you disclose the Access Codes to any Authorised Person, you are responsible and liable for their access, use or misuse of the Account, their breach of the terms of this Agreement or disclosure of the Access Codes.
8.6. The Payment Services may only be used by youyou and each Additional Cardholder or Authorised Person.
8.68.7. You must not give the Card to any other person or allow any other person to use the Payment ServicesServices except Authorised Persons or Additional Cardholders. You must keep the Card in a safe place.
8.78.8. Failure to comply with clause Clauses 8.2 and/or 8.5 may affect your ability to claim any losses under Clause 14 in the event that we can show that you have intentionally failed to keep the information safe or you have acted fraudulently, intentionally, with undue delay or with gross negligence. In all other circumstances your maximum liability shall be as set out below at clause Clause 15.
8.88.9. If you believe that someone else knows your Account or Card security details, you should contact us immediatelyimmediately in accordance with Clause 13.
8.98.10. Once your Card or your Account has expired (see Clause 11), or if it is found after you have reported it as lost or stolen stolen, you must destroy your Card by cutting it in two, through the magnetic strip.
Appears in 1 contract
Sources: Prepaid Card Agreement
Managing & Protecting Your Account. 8.1. You are responsible for the safekeeping of your Card, any Username, PIN username and password for your Account (“Access Codes”) and the personal identification number and Account passwordsfor your Card (“PIN”).
8.2. Do not share your Card or Account security details PIN with anyone.
8.2. You must keep your Account, PIN, Username and Password PIN safe, and separate from your Card or any record of your Card number and not disclose it to anyone else. This includes:
i. memorising your PIN as soon as you receive it, and destroying the post mail or other authorised communication used to transmit it to you;
ii. never writing your PIN on your Card or on anything you usually keep with your Card;
iii. keeping your PIN secret at all times, including by not using your PIN if anyone else is watching;
iv. creating a unique PIN, if applicable; and
v. not disclosing your PIN to any person.
8.3. The user of the Card(s) must sign the signature strip on any Personalised Card immediately when received.
8.4. If you forget your PIN, you should send an SMS instruction to phone us on ▇-▇▇▇-▇▇▇-▇▇▇▇ (▇)▇▇▇ ▇▇▇ ▇▇▇ with <PIN> <last 8 digits of your card> to retrieve your PIN again. As an example: send PIN 12345678 to ▇▇▇▇ (▇)▇▇▇ ▇▇▇ ▇▇▇PIN.
8.5. Do not share your Access Codes with anyone except an Authorised Person. If you disclose the Access Codes to any Authorised Person, you are responsible and liable for their access, use or misuse of the Account, their breach of the terms of this Agreement or disclosure of the Access Codes.
8.6. The Payment Services may only be used by youyou or Authorised Person.
8.68.7. You must not give the Card to any other person or allow any other person to use the Payment ServicesServices except Authorised Persons. You must keep the Card in a safe place.
8.78.8. Failure to comply with clause Clauses 8.2 and/or 8.5 may affect your ability to claim any losses under Clause 14 in the event that we can show that you have intentionally failed to keep the information safe or you have acted fraudulently, intentionally, with undue delay or with gross negligence. In all other circumstances your maximum liability shall be as set out below at clause Clause 15.
8.88.9. If you believe that someone else knows your Account or Card security details, you should contact us immediatelyimmediately in accordance with Clause 13.
8.98.10. Once your Card or your Account has expired (see Clause 11), or if it is found after you have reported it as lost or stolen stolen, you must destroy your Card by cutting it in two, through the magnetic strip.
Appears in 1 contract
Sources: Terms and Conditions
Managing & Protecting Your Account. 8.1. You are responsible for the safekeeping of your Card, any Username, PIN username and password for your Account (“Access Codes”) and the personal identification number and Account passwordsfor your Card (“PIN”).
8.2. Do not share your Card or Account security details PIN with anyone.
8.2. You must keep your Account, PIN, Username and Password safe, PIN safe and separate from your Card or any record of your Card number and not disclose it to anyone else. This includes:
i. memorising your PIN as soon as you receive it, and destroying the post mail or other authorised communication used to transmit it to you;
ii. never writing your PIN on your Card or on anything you usually keep with your Card;
iii. keeping your PIN secret at all times, including by not using your PIN if anyone else is watching;
iv. not disclosing your PIN to any person.
8.3. The user of the Card(s) must sign the signature strip on any Personalised Card immediately when received.
8.4. If you forget your PIN, you should send an SMS instruction to ▇▇▇▇ (▇)▇▇▇ ▇▇▇ ▇▇▇ with <PIN> <last 8 digits of your card> Access the App and use the Get Pin function to retrieve your PIN again. As an example: send PIN 12345678 to ▇▇▇▇ (▇)▇▇▇ ▇▇▇ ▇▇▇00000.
8.5. Do not share your Access Codes with anyone except an Authorised Person. If you disclose the Access Codes to any Authorised Person, you are responsible and liable for their access, use or misuse of the Account, their breach of the terms of this Agreement or disclosure of the Access Codes.
8.6. The Payment Services may only be used by youyou and each Additional Cardholder or Authorised Person.
8.68.7. You must not give the Card to any other person or allow any other person to use the Payment ServicesServices except Authorised Persons or Additional Cardholders. You must keep the Card in a safe place.
8.78.8. Failure to comply with clause Clauses 8.2 and/or 8.5 may affect your ability to claim any losses under Clause 14 in the event that we can show that you have intentionally failed to keep the information safe or you have acted fraudulently, intentionally, with undue delay or with gross negligence. In all other circumstances your maximum liability shall be as set out below at clause Clause 15.
8.88.9. If you believe that someone else knows your Account or Card security details, you should contact us immediatelyimmediately in accordance with Clause 13.
8.98.10. Once your Card or your Account has expired (see Clause 11), or if it is found after you have reported it as lost or stolen stolen, you must destroy your Card by cutting it in two, through the magnetic strip.
Appears in 1 contract
Sources: Terms and Conditions