Mandatory Exceptions. Subject to section 10.3 of this Policy, the HCRA shall refuse a person access to a record where the record or part of the record: a) could reveal personal information about another individual, unless the affected individual consents to the access, and/or b) could reveal confidential financial information of a licensee (or an officer, director or interested person of a licensee) or of an applicant for a licence (or an officer, director or interested person of an applicant), unless access is required by law, the information is already public, access is appropriate in litigation or regulatory proceedings, or with the consent of the individual or entity to which the information relates.
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