Mandatory Service Requirments Sample Clauses

The Mandatory Service Requirements clause sets out specific obligations or standards that a party must meet when providing services under the agreement. Typically, this clause details minimum performance levels, compliance with laws and regulations, or adherence to industry best practices that are non-negotiable. By clearly defining these essential requirements, the clause ensures that the service provider consistently delivers an agreed-upon quality and scope of service, thereby protecting the interests of the recipient and reducing the risk of disputes over service adequacy.
Mandatory Service Requirments. Learning Consultancy 3.1. The Supplier shall provide advice and assurance to support Contracting Authority’s in- house teams to develop their learning and development strategies and plans including development of solutions and systems. 3.2. The Supplier shall outline the different delivery options available to the Contracting Authority with a clear assessment of each option including, but not limited to, the practicality, timescales, cost, and comparative value for money and risk. This shall 3.3. The Supplier shall provide advice and guidance to ensure compliance with new government apprenticeship levy coming into effect on 6 April 2017. Further information can be found in ESFA Guidance October 2016 – Apprenticeship Funding: rules and guidance for levy-paying employers, May 2017 – March 2018. This document can be found at: 3.4. As requirements will vary according to Contracting Authority’s different requirements it is essential that the Supplier shall ensure that the Learning Consultants can be flexible in their approach and availability to provide time. 3.5. The Supplier shall ensure that, wherever possible, the same individual Learning Consultant and/or teams will be available within the Contracting Authority’s specified timescales, for the entire duration of the assignment and provide continuity of service in the event of key staff unavailability. 3.6. The Supplier shall ensure that the Learning Consultants have the following traits: 3.6.1. proven, practical and first-hand experience of leading and /or advising on strategies within the public sector and/or with complex private sector organisations, across all aspects of the Learning and Development life cycle from needs analysis, planning and designing learning products, drafting specification of requirements, learning delivery, evaluating learning outcomes to measuring return on investment; 3.6.2. the experience of working with senior leaders in a strategic context and developing confidential relationships and the ability to make an immediate positive impact; 3.6.3. the experience of working across organisational boundaries and with external suppliers and partners; 3.6.4. the ability to add to the knowledge capital through reference to prior experience and develop content rich “points of view” on strategic options, issues or risks to inform leadership and enable evidenced based decisions; and 3.6.5. The ability to work in an agile fashion and deliver proactive and positive challenge/interventions at ap...
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Mandatory Service Requirments. 3.1. The Supplier shall work with Contracting Authorities to develop a contract management plan, which will outline the processes for managing the contract and set out how the obligations of all the parties should be carried out effectively and efficiently. 3.2. The Supplier shall conduct a continuous risk analysis and assessment throughout the period of the contract and work with Contracting Authorities and subcontractors to effectively manage and mitigate the risks that arise. 3.3. The Supplier shall promote the development of mutual trust and confidence in the relationship between Contracting Authorities and subcontractors so that all parties are proactive and innovative in bringing forward improvements and savings to mutual benefit. 3.4. The Supplier shall ensure that the actual service provided by the subcontractor is in accordance with the agreed contract standards, costs are maintained or reduced, and service improved. 3.5. The Supplier shall put in place appropriate contract administration procedures to ensure formal management of the contract, effective contract maintenance and change control. 3.6. The Supplier shall ensure changes within the contract are effectively negotiated to optimise the contract outputs, maximise financial terms and to ensure that value for money is secured. 3.7. The Supplier shall develop a contract exit strategy and manage the seamless transfer to another supplier, if required, to ensure continuity of service provision. Drive continuous improvements in relation to performance, quality and price/value 3.8. The Supplier shall drive continuous improvements in relation to performance, quality and price/value. 3.9. The Supplier shall deliver annual internal awareness events to ensure the supply chain understands the requirements of the Contracting Authority’s call off contract so as to Apprenticeship providers ensure compliance with its obligations. 3.10. The Supplier shall have in place a monitoring process that ensures that its subcontractors continue to meet the requirements of the Contracting Authority’s Contractual Terms, Service Levels and Performance Measures of the contract throughout the lifetime of each assignment. 3.11. The Supplier shall notify Contracting Authorities of any issues and raise any concerns they have with regards to an apprenticeship training providers compliance with the ESFA funding and performance management rules as set out in the link below; 3.12. The Supplier shall ensure subcontractors performa...
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Mandatory Service Requirments 
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Related to Mandatory Service Requirments

  • SPECIALIZED SERVICE REQUIREMENTS In the event that the Participating Entity requires service or specialized performance requirements not addressed in this Contract (such as e- commerce specifications, specialized delivery requirements, or other specifications and requirements), the Participating Entity and the Supplier may enter into a separate, standalone agreement, apart from this Contract. Sourcewell, including its agents and employees, will not be made a party to a claim for breach of such agreement.

  • Service Requirements Grantee shall:

  • Service Requirement Except as otherwise provided in Section 6(e) of the Plan or Section 2 of this Agreement, this Option may be exercised only while you continue to provide Service to the Company or any Affiliate, and only if you have continuously provided such Service since the Grant Date of this Option.

  • SYSTEM PERFORMANCE REQUIREMENTS Certain functions of the Platform are subject to the service level agreement described in the Agreement. The following additional terms apply to Electronic Communication Services (as defined below). Such terms control in the event of a conflict with the terms of the Agreement. 1. These terms apply only to NCR Voyix’s provision of electronic communication services, such as NCR Voyix Pulse Real Time Text Paging, certain NCR Voyix online ordering functionalities and NCR Voyix Consumer Marketing (collectively, “Communication Services”). The Communication Services may enable you to send communications to your patrons, end-users or other recipients (collectively, “Recipients”), including e-mails, text messages or other electronic messages (collectively, “Communications”). Communications may be routed through wireless or mobile carriers, internet service providers or other communication service providers (each, a “CSP”). 2. You are entirely responsible for your use of the Communication Services, including, but not limited to: (a) proper account setup and configuration settings; (b) obtaining consents or opt-ins from Recipients to receive Communications; (c) compliance with requests to opt-out or unsubscribe from Communications; (d) providing all required disclosures; and (e) use of valid phone numbers, e-mail addresses or other communications identifiers as appropriate for the particular type of Communication. You are responsible for compliance with (i) all laws, rules, regulations and ordinances (including, without limitation, the Telephone Consumer Protection Act, the Federal Trade Commission Act, and the CAN-SPAM Act) and (ii) all industry standards and CSP requirements and policies (including, without limitation, all “S.H.A.F.T” rules and similar standards), in each case, as applicable to your use of the Communication Services or the conduct of your business (collectively, “Applicable Legal Requirements”). You will not use the Communication Services in violation of Applicable Legal Requirements or to engage in any illegal or unethical activity. You are solely responsible for the content and accuracy of your Communications and any products or services offered for sale therein. You will not send any misleading, inaccurate, threatening, libelous, obscene, harassing, or offensive Communication. If NCR Voyix provides images or other materials as part of the Communication Services, you may only use them for your permitted use of the Communication Services. Further, you may not use any third-party or purchased e-mail list(s) in connection with the Communication Services. NCR Voyix may immediately suspend or terminate your use of the Communication Services if you breach any obligation under this Section. You agree to immediately report any violation of this Section to NCR Voyix and provide cooperation, as requested by NCR Voyix, to investigate and/or remedy that violation. You are responsible for any and all charges (including, but not limited to, fees associated with text or email messaging) imposed by your CSP. Message and data rates may apply. Such charges include those from your mobile carrier or other CSP. 3. Communications may not be encrypted, so you should use appropriate care when determining the content of any Communications. Delivery and receipt of Communications may be delayed or impacted by technical or other issues with CSPs or other third parties or due to other reasons outside of NCR Voyix’s control. NCR Voyix will not be liable for any losses or damages arising from the disclosure of any Communication to any third party or the non-delivery, delayed delivery, misdirected delivery or mishandling of, or inaccurate content in, any Communication sent via the Communication Services. 4. You will indemnify, defend and hold harmless NCR Voyix and its affiliates, suppliers, agents and representatives against any and all claims, losses, costs, fines, fees, liabilities or obligations arising from: (a) your use of the Communication Services or the conduct of your business; or (b) your violation of Applicable Legal Requirements. The indemnified parties hereunder are intended third-party beneficiaries of this Section.

  • Maintenance Requirements The Contractor shall ensure and procure that at all times during the Maintenance Period, the Project Highway conforms to the maintenance requirements set forth in Schedule-E (the “Maintenance Requirements”).