Common use of Mean Time to Restore Clause in Contracts

Mean Time to Restore. Mean Time to Restore (MTTR) shall be the average time required to restore service and resume availability and is stated in terms of repairing ▇▇▇▇▇▇▇▇' equipment and cable outages. The time is measured from the moment the outage is reported until the service is available. With respect to Metro Wave Service, ▇▇▇▇▇▇▇▇ has an objective of repairing network equipment within an average of two (2) hours and an objective to have the first fiber on a cable cut restored within an average of six (6) hours. ▇▇▇▇▇▇▇▇ will undertake repair efforts on equipment or fiber when ▇▇▇▇▇▇▇▇ first becomes aware of the problem, or when notified by Customer and Customer has released all or part of the Service for testing. The maintenance standards in this Section 6.4 only apply for ▇▇▇▇▇▇▇▇' equipment and fiber on ▇▇▇▇▇▇▇▇' owned and operated network between the MAPs constituting the end points of the affected Metro Wave Service circuit.

Appears in 2 contracts

Sources: Master Services Agreement (Universal Access Global Holdings Inc), Master Services Agreement (Universal Access Global Holdings Inc)

Mean Time to Restore. Mean Time to Restore (MTTR) shall be the average time required to restore service and resume availability and is stated in terms of repairing ▇▇▇▇▇▇▇▇' equipment and cable outages. The time is measured from the moment the outage is reported until the service is available. With respect to Metro Wave Private Line Service, ▇▇▇▇▇▇▇▇ WilTel has an objective of repairing network equipment within an average of two (2) hours and an objective to have the first fiber on a cable cut restored within an average of six (6) hours. ▇▇▇▇▇▇▇▇ WilTel will undertake repair efforts on equipment or fiber when ▇▇▇▇▇▇▇▇ WilTel first becomes aware of the problem, or when notified by Customer and Customer has released all or part of the Service for testing. The maintenance standards in this Section 6.4 6.3 only apply for ▇▇▇▇▇▇▇▇' equipment and or fiber on ▇▇▇▇▇▇▇▇WilTel' owned and operated network between the MAPs constituting the end points of the affected Metro Wave Service circuitand from WilTel' MAP to WilTel' MAP.

Appears in 1 contract

Sources: Master Services Agreement (Universal Access Global Holdings Inc)

Mean Time to Restore. Mean Time to Restore (MTTR) shall be the average time required to restore service and resume availability and is stated in terms of repairing ▇▇▇▇▇▇▇▇' equipment and cable outages. The time is measured from the moment the outage is reported until the service is available. With respect to Metro Wave ATM Service, ▇▇▇▇▇▇▇▇ has an objective of repairing network equipment within an average of two (2) hours and an objective to have the first fiber on a cable cut restored within an average of six (6) hours. ▇▇▇▇▇▇▇▇ will undertake repair efforts on equipment or fiber when ▇▇▇▇▇▇▇▇ first becomes aware of the problem, or when notified by Customer and Customer has released all or part of the Service for testing. The maintenance standards in this Section 6.4 5.3 only apply for ▇▇▇▇▇▇▇▇' equipment and or fiber on ▇▇▇▇▇▇▇▇' owned and operated network between the MAPs constituting the end points of the affected Metro Wave Service circuitand from ▇▇▇▇▇▇▇▇' POP to ▇▇▇▇▇▇▇▇' POP.

Appears in 1 contract

Sources: Master Services Agreement (Universal Access Global Holdings Inc)

Mean Time to Restore. Mean Time to Restore (MTTR) shall be the average time required to restore service and resume availability and is stated in terms of repairing ▇▇▇▇▇▇▇▇' equipment and cable outages. The time is measured from the moment the outage is reported until the service is available. With respect to Metro Wave Private Line Service, ▇▇▇▇▇▇▇▇ has an objective of repairing network equipment within an average of two (2) hours and an objective to have the first fiber on a cable cut restored within an average of six (6) hours. ▇▇▇▇▇▇▇▇ will undertake repair efforts on equipment or fiber when ▇▇▇▇▇▇▇▇ first becomes aware of the problem, or when notified by Customer and Customer has released all or part of the Service for testing. The maintenance standards in this Section 6.4 6.3 only apply for ▇▇▇▇▇▇▇▇' equipment and or fiber on ▇▇▇▇▇▇▇▇' owned and operated network between the MAPs constituting the end points of the affected Metro Wave Service circuitand from ▇▇▇▇▇▇▇▇' MAP to ▇▇▇▇▇▇▇▇' MAP.

Appears in 1 contract

Sources: Master Services Agreement (Universal Access Global Holdings Inc)

Mean Time to Restore. Mean Time to Restore (MTTR) shall be the average time required to restore service and resume availability and is stated in terms of repairing ▇▇▇▇▇▇▇▇' equipment and cable outages. The time is measured from the moment the outage is reported until the service is available. With respect to Metro Wave Private Line Service, ▇▇▇▇▇▇▇▇ has an objective of repairing network equipment within an average of two (2) hours and an objective to have the first fiber on a cable cut restored within an average of six (6) hours. ▇▇▇▇▇▇▇▇ will undertake repair efforts on equipment or fiber when ▇▇▇▇▇▇▇▇ first becomes aware of the problem, or when notified by Customer and Customer has released all or part of the Service for testing. The maintenance standards in this Section 6.4 5.3 only apply for ▇▇▇▇▇▇▇▇' equipment and or fiber on ▇▇▇▇▇▇▇▇' owned and operated network between the MAPs constituting the end points of the affected Metro Wave Service circuitand from ▇▇▇▇▇▇▇▇' POP to ▇▇▇▇▇▇▇▇' POP.

Appears in 1 contract

Sources: Master Services Agreement (Universal Access Global Holdings Inc)

Mean Time to Restore. Mean Time to Restore (MTTR) shall be the average time required to restore service Service and resume availability and is stated when measured in terms of repairing ▇▇▇▇▇▇▇▇' equipment and cable outagesa month. The time is measured from the moment the outage is reported until the service first fiber is availablerepaired. With respect to Metro Wave ▇▇▇▇▇▇▇▇ Private Line Service, ▇▇▇▇▇▇▇▇ has an objective of repairing will repair network equipment within an average of two (2) hours and an objective to have the first fiber on a cable cut restored within an average of six four (64) hourshours when averaged over a the rolling periods set forth above. ▇▇▇▇▇▇▇▇ will undertake repair efforts on equipment or fiber when ▇▇▇▇▇▇▇▇ first becomes aware of the problem, or when notified by Customer and Customer has released all or part of the Service for testing. The maintenance standards in this Section 6.4 only apply for ▇▇▇▇▇▇▇▇' equipment and or fiber on ▇▇▇▇▇▇▇▇' owned and operated network between the MAPs constituting the end points of the affected Metro Wave Service circuitand from ▇▇▇▇▇▇▇▇' POP to ▇▇▇▇▇▇▇▇' POP.

Appears in 1 contract

Sources: Master Services Agreement (Universal Access Global Holdings Inc)

Mean Time to Restore. Mean Time to Restore (MTTR) shall be the average time required to restore service and resume availability and is stated in terms of repairing ▇▇▇▇▇▇▇▇' equipment and cable outages. The time is measured from the moment the outage is reported until the service is available. With respect to Metro Wave Private Line Service, ▇▇▇▇▇▇▇▇ WilTel has an objective of repairing network equipment within an average of two (2) hours and an objective to have the first fiber on a cable cut restored within an average of six (6) hours. ▇▇▇▇▇▇▇▇ WilTel will undertake repair efforts on equipment or fiber when ▇▇▇▇▇▇▇▇ WilTel first becomes aware of the problem, or when notified by Customer and Customer has released all or part of the Service for testing. The maintenance standards in this Section 6.4 5.3 only apply for ▇▇▇▇▇▇▇▇' equipment and or fiber on ▇▇▇▇▇▇▇▇WilTel' owned and operated network between the MAPs constituting the end points of the affected Metro Wave Service circuitand from WilTel' POP to WilTel' POP.

Appears in 1 contract

Sources: Master Services Agreement (Universal Access Global Holdings Inc)