Mean Time to Restore. Mean Time to Restore (MTTR) shall be the average time required to restore service and resume availability and is stated in terms of cable outages. The time is measured from the moment the outage is reported until the service is available. With respect to Wavelengths, Seller has an objective to have the first fiber on a cable cut restored within an average of six (6) hours. Seller will undertake repair efforts on equipment or fiber when Seller first becomes aware of the problem, or when notified by Purchaser and Purchaser has released all or part of the Wavelength for testing. The maintenance standards in this Section only apply for equipment or fiber on Seller’ owned and operated network and from Seller’s POP to Seller’s POP.
Appears in 2 contracts
Sources: Capacity Purchase Agreement, Capacity Purchase Agreement (Teleglobe International Holdings LTD)