Measurement Time Period Sample Clauses

Measurement Time Period. For the purpose of this SLA, all availability calculations shall be based upon an individual calendar month. All requests, including those for credits or refunds under the terms of this SLA, must be made in writing either via a support ticket submitted through Rackspace’s customer portal at h▇▇▇://▇▇.▇▇▇▇▇▇▇▇▇.▇▇▇, via fax at 2▇▇-▇▇▇-▇▇▇▇, or via postal mail to Rackspace Managed Hosting, 9▇▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇., ▇▇▇▇▇ ▇▇▇, ▇▇▇ ▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇. Customer is limited to a maximum of [**]% of the monthly recurring fee for affected components. Notwithstanding anything contained in the SLA to the contrary, the maximum total credit for any calendar month shall not exceed [**]% of Customer’s monthly recurring fee. Any service credits for a particular month to which Customer would have been entitled except for the fact that such service credits exceeded the monthly service credit limitations provided herein shall not be carried over to another month, and Customer shall have no right to receive any such service credits. SERVICE CREDITS WILL NOT BE GRANTED FOR CUSTOMER DOWNTIME OR OUTAGES RESULTING FROM DENIAL OF SERVICE ATTACKS, VIRUS ATTACKS, HACKING ATTEMPTS, OR ANY OTHER CIRCUMSTANCES 9▇▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇, ▇▇▇▇▇ ▇▇▇ | S▇▇ ▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇ PH: 210.447.4000 | FX: 210.447.4400 Rackspace utilizes several tools and software products to deliver many of the services described in this SLA. Customers retain complete administrative control over servers at Rackspace and, therefore, have the capability of removing or disabling these software products on their servers. If Customer disables, removes, or otherwise blocks the functionality of any of the following products from their servers, Rackspace will not be held responsible for the guaranties set forth in this SLA or providing certain key portions of the Intensive service offering if any of the following are removed: Microsoft Operations Manager, Microsoft Systems Management Server, Microsoft Active Directory, Computer Associates eTrust Antivirus, Winternals Defrag Manager, Dell OpenManage, HP Insight Manager, Nimbus, and ZENworks. Customer is required to notify Rackspace before disabling any of the services listed above for periods longer than [**] in order to maintain the guarantees set forth in this SLA. Customers claiming credits or refunds must submit a written request to the Rackspace Account Manager assigned to its account within [**] following the incident for which the credit or refund is claimed. Rackspace shall con...
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Measurement Time Period. 6.1.1. The Supplier performance against the KPI’s will be reviewed after each three Agreed Industry Rail Periods. The Supplier will be given one Agreed Industry Rail Period to collate all the necessary data and submit to Network Rail’s Representative prior to the review.
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Measurement Time Period. For the purpose of this SLA, all availability calculations shall be based upon an individual calendar month.
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Related to Measurement Time Period

  • Measurement Should the State terminate this contract as herein provided, no fees other than fees due and payable at the time of termination shall thereafter be paid to the Engineer. In determining the value of the work performed by the Engineer prior to termination, the State shall be the sole judge. Compensation for work at termination will be based on a percentage of the work completed at that time. Should the State terminate this contract under paragraph (4) or (5) above, the Engineer shall not incur costs during the thirty-day notice period in excess of the amount incurred during the preceding thirty days.

  • Measurement Period In this Agreement, unless the contrary intention appears, a reference to:

  • Usage Measurement Usage measurement for calls shall begin when answer supervision or equivalent Signaling System 7 (SS7) message is received from the terminating office and shall end at the time of call disconnect by the calling or called subscriber, whichever occurs first.

  • PRORATION PERIOD The Tenant: (check one)

  • Measurement method An isolation resistance test instrument is connected between the live parts and the electrical chassis. The isolation resistance is subsequently measured by applying a DC voltage at least half of the working voltage of the high voltage bus. If the system has several voltage ranges (e.g. because of boost converter) in conductively connected circuit and some of the components cannot withstand the working voltage of the entire circuit, the isolation resistance between those components and the electrical chassis can be measured separately by applying at least half of their own working voltage with those components disconnected.