Common use of Merchant Development Clause in Contracts

Merchant Development. Globoforce shall endeavor to add merchants to the platform on an ongoing basis. GE may submit requests to Globoforce for specific merchants to be added. Additional merchants will be at no extra charge to GE where the discount levels are in line with Globoforce’s standard merchant relationship requirements. If GE wishes to add merchants outside of these terms, a surcharge may apply. Globoforce will work with GE to identify merchant requests and highlight those that require a surcharge before adding to the GE web site. Globoforce shall not move a standard list merchant (no surcharge) to the surcharge list without prior notification to GE and also adding an “in kind” merchant to the standard list prior to the change. In addition, if Globoforce removes a Significant Merchant (a Significant Merchant is defined as a retailer with redemption volume in excess of [*****] per quarter for all of Globoforce’s customers combined) from the standard list, then Globoforce shall replace the merchant with an “in kind” merchant with similar offerings at no surcharge. At Account Reviews, Globoforce and GE will discuss merchant development activities and discuss any significant changes to the merchants provided. GE has requested that Globoforce add merchants in certain countries that are subject to a surcharge. Merchant Development Surcharge Fees are comprised of two groups (“Surcharge Merchants in Specified Countries” and “Named Surcharge Merchants”): Fees for Surcharge Merchants are outlined in Attachment 1 – Fee Schedule Surcharge Merchants in specified countries fees and merchant offering are subject to annual review by GE. Globoforce shall maintain [*****] as an option for GE employees to select in the United States. Fees for Named Surcharge Merchants are outlined in Attachment 1 – Fee Schedule Globoforce may add additional named surcharge merchants only upon written approval by GE as an Amendment to this SOW and the related Fee Schedule. Globoforce is to use commercially reasonable efforts to move surcharge merchants to non-surcharge merchant status, which will be reviewed monthly with GE. CERTAIN CONFIDENTIAL PORTIONS OF THIS EXHIBIT WERE OMITTED AND REPLACED WITH “[*****]”. A COMPLETE VERSION OF THIS EXHIBIT HAS BEEN FILED SEPARATELY WITH THE SECRETARY OF THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO AN APPLICATION REQUESTING CONFIDENTIAL TREATMENT UNDER RULE 24b-2 OF THE SECURITIES EXCHANGE ACT OF 1934. General Electric Company Confidential

Merchant Development. Globoforce shall endeavor to add merchants to the platform on an ongoing basis. GE may submit requests to Globoforce for specific merchants to be added. Additional merchants will be at no extra charge to GE where the discount levels are in line with Globoforce’s standard merchant relationship requirements. If GE wishes to add merchants outside of these terms, a surcharge may apply. Globoforce will work with GE to identify merchant requests and highlight those that require a surcharge before adding to the GE web site. Globoforce shall not move a standard list merchant (no surcharge) to the surcharge list without prior notification to GE and also adding an “in kind” merchant to the standard list prior to the change. In addition, if Globoforce removes a Significant Merchant (a Significant Merchant is defined as a retailer with redemption volume in excess of [*****] per quarter for all of Globoforce’s customers combined) from the standard list, then Globoforce shall replace the merchant with an “in kind” merchant with similar offerings at no surcharge. CERTAIN CONFIDENTIAL PORTIONS OF THIS EXHIBIT WERE OMITTED AND REPLACED WITH “[*****]”. A COMPLETE VERSION OF THIS EXHIBIT HAS BEEN FILED SEPARATELY WITH THE SECRETARY OF THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO AN APPLICATION REQUESTING CONFIDENTIAL TREATMENT UNDER RULE 24b-2 OF THE SECURITIES EXCHANGE ACT OF 1934. General Electric Company At Account Reviews, Globoforce and GE will discuss merchant development activities and discuss any significant changes to the merchants provided. GE has requested that Globoforce add merchants in certain countries that are subject to a surcharge. Merchant Development Surcharge Fees are comprised of two groups (“Surcharge Merchants in Specified Countries” and “Named Surcharge Merchants”): Fees for Surcharge Merchants are outlined in Attachment 1 – - Fee Schedule Surcharge Merchants in specified countries fees and merchant offering are subject to annual review by GE. Globoforce shall maintain [*****] as an option for GE employees to select in the United States. Fees for Named Surcharge Merchants are outlined in Attachment 1 – Fee Schedule Schedule. Globoforce may add additional named surcharge merchants only upon written approval by GE shall offer [*****] as an Amendment option for GE employees to this SOW and select in the related Fee ScheduleUnited States. GE may elect to add [*****] at the rate outlined in Attachment 1 by providing Globoforce thirty (30) days advance written notice. Globoforce is to use commercially reasonable efforts to move surcharge merchants to non-surcharge merchant status, which will be reviewed monthly with GE. CERTAIN CONFIDENTIAL PORTIONS OF THIS EXHIBIT WERE OMITTED AND REPLACED WITH “[*****]”. A COMPLETE VERSION OF THIS EXHIBIT HAS BEEN FILED SEPARATELY WITH THE SECRETARY OF THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO AN APPLICATION REQUESTING CONFIDENTIAL TREATMENT UNDER RULE 24b-2 OF THE SECURITIES EXCHANGE ACT OF 1934. General Electric Company Confidential.