Minor Level. The Product(s) functionality operates abnormally. If the Error is occurring during the development phase of the Licensee’s product, the development, integration, or testing is inconvenienced, OR a single non-critical module in the Product(s) is inoperable. Alternately, the Licensee requires information or assistance with respect to Product(s) capabilities, installation, Documentation, or configuration. 1. In case IAR reasonably finds that the reported Error does not meet the advised severity level, then IAR will contact the Licensee with information about the Error Severity Level assigned by IAR. If no severity level is advised by the Licensee, the Error will automatically be deemed to be Minor Level.
Appears in 4 contracts
Sources: Support and Update Agreement, Support and Update Agreement, Support and Update Agreement