Common use of Monitoring and Evaluation of Operations Clause in Contracts

Monitoring and Evaluation of Operations. The Contractor’s supervisory and management staff shall meet with the City in person or via phone/video conference, at the City’s option, on a weekly basis during the Transition and Implementation Period and monthly throughout the term of the Contract to discuss operational and Contract issues. The Contractor shall continually monitor and evaluate all operations to ensure that compliance with the provisions of this Contract is maintained. The City may periodically monitor collection system parameters such as participation, Container condition, contents weights, and waste composition. The Contractor shall assist and fully cooperate with the City by coordinating the Contractor’s operations with the City’s periodic monitoring to minimize inconvenience to Customers, the City, and the Contractor. The Contractor also shall provide full access to equipment, processing facilities, route and Customer Service data, safety records, and other applicable information. The City’s review of Contractor activities and records shall occur during normal Office Hours and shall be supervised by the Contractor’s staff.