Monitoring, Assessment and Evaluation. A. Authorized A4AA representatives shall have the right to monitor, assess, and evaluate the FUNDED PARTNER’S administrative, fiscal, and program performance pursuant to this Contract Agreement. Said monitoring, assessment, and evaluation may include, but is not limited to, administrative processes, policies and procurement, audits, inspections of project premises, inspection of food preparation sites, interviews of project staff and participants, and review of administrative documentation including nonprofit board minutes. B. The FUNDED PARTNER shall cooperate with A4AA in the monitoring, assessment, and evaluation processes, which includes making any administrative, program and fiscal staff available during any scheduled process. C. The FUNDED PARTNER shall, upon request, make available client participation records and fiscal records which confirm all data contained in monthly performance and monthly financial reports (MFRs). The information shall be maintained in a neat and orderly manner. FUNDED PARTNER is responsible for maintaining supporting documentation including financial and statistical records, contracts, subcontracts or grant agreements, monitoring reports, and all other pertinent records until a California Department of Aging audit of A4AA has been completed and an audit resolution has been issued. D. The FUNDED PARTNER shall demonstrate an ongoing mechanism for internal monitoring and evaluation of the program. E. The FUNDED PARTNER shall maintain formal procedures for obtaining the views of participants regarding service operations. Suggestions relative to program changes/modifications must receive appropriate consideration by FUNDED PARTNER. Acceptable methods for soliciting consumer input include, but are not limited to: suggestion box, project council/advisory group, client questionnaires, and interviews.
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Sources: Contract Agreement, Contract Agreement