Monthly Reports Required. a. PROVIDER shall provide, within 10 business days after the first of each calendar month, computer database data in an electronic format and reports pertaining to its performance during the preceding month as it relates to the clinical, operational, and financial performance stipulated herein. b. PROVIDER shall document and report to the Contract Administrator in writing in a form required by the Contract Administrator. c. Response time compliance and customer complaints and resolutions shall be reported monthly. d. Reports other than Response Time compliance and customer complaints and resolutions may be required less frequently than monthly. i. At the end of each calendar year, no later than November 30 of the preceding year, the County shall provide a list of required reports and their frequency and due dates to PROVIDER. ii. Reports shall include, at a minimum: (a) Clinical (1) Clinical Outcomes Report as determined by Medical Director; (2) Continuing education compliance reports; (3) Summary of clinical/service inquiries and resolutions; and (4) Summary of interrupted calls due to vehicle/equipment failures.
Appears in 2 contracts
Sources: Services Agreement, Exclusive Ambulance Service Agreement