Network Operations Center. Network operations support consists of basic monitoring of server and network alerts that are generated by the Network Operations Center (NOC) monitoring systems for the hosted Managed Services environment. DYOPATH will monitor server and network availability for all servers and network equipment supported; including, without limitation, the IT software and assets described in Section 2.1.1 (all such servers and network supported collectively, “Managed Services”). The Service Levels shall only apply to “Availability Percentage” as described in Section 2.4.4.
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Network Operations Center. Network operations support consists of basic monitoring of server and network alerts that are generated by the Network Operations Center (NOC) monitoring systems for the hosted Managed Services environment. DYOPATH DYONYX will monitor server and network availability for all servers and network equipment supported; including, without limitation, the IT software and assets described in Section 2.1.1 (limitation all such servers and network supported collectively, “Managed Services”). The Service Levels shall only apply to “Availability Percentage” as described in Section 2.4.4.
Appears in 1 contract
Sources: Service Level Agreement