New Sub-processors. BetterCloud will inform Customer of any intended changes concerning the addition or replacement of Sub-processors at least ten (10) days prior to permitting any new Sub-processor to process Personal Data if Customer subscribes to notifications of updates to the list of Sub-processors by using the mechanism set forth at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/subprocessors. If Customer has a reasonable basis to object to BetterCloud’s use of a new Sub-processor, Customer shall notify BetterCloud promptly in writing within ten (10) days after BetterCloud informs Customer of such change. If such objection is not unreasonable, BetterCloud will use reasonable efforts to make available to Customer a change in the affected Services or recommend a commercially reasonable change to Customer’s configuration or use of the affected Services to avoid processing of Customer Personal Data by such new Sub-processor. If BetterCloud is unable to make available such change within a reasonable period of time, which shall not exceed sixty (60) days, Customer may terminate the applicable Order Form(s) in respect only to those Services which cannot be provided by BetterCloud without the use of the objected-to new Sub-processor, by providing written notice to BetterCloud. Customer shall receive a refund of any prepaid fees for the period following the effective date of termination in respect of such terminated Services.
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Sources: Data Processing Addendum, Data Processing Agreement