Non-Urgent Matters Clause Samples

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Non-Urgent Matters. Non-urgent matters are defined as a any matter not an SDH. The acceptable Service Level for non-urgent matter shall be [**] from the time the call is received by SAVVIS or its agent regardless of where the customer site is located. If SAVVIS fails to meet the foregoing Service Level requirements, Service Credits shall be issued to Moneyline in an amount equal to: Between Service Level (SL) [**] = [**] of the affected site charge, excluding local loop fees; Greater than SL[**] = [**] of the affected site charge, excluding local loop fees.
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Non-Urgent Matters. Unless matter is designated “urgent” by the initiating party, the other party shall respond within three working days, or within such other period as the second level persons may agree.
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Non-Urgent Matters. Unless matter is designated “urgent” by the initiating party, the other party shall respond within three working days, or within such other period as the second level persons may agree.¶ <#>Third Level: Each party will designate individuals to whom matters not resolved at the second level shall be referred. These designated third level persons shall constitute the final internal level with VTA and the City for ... [2] All notices required hereunder may be given by personal deliver, US Mail, courier service (e.g. Fedex) or telecopier transmission. Notices shall be effective upon receipt at the following addresses: To VTA by U.S. Mail: Santa ▇▇▇▇▇ Valley Transportation Authority ▇▇▇▇ ▇. ▇▇▇▇▇ ▇▇. ▇▇▇ ▇▇▇▇, ▇▇ ▇▇▇▇▇ Attention: Chief SVRT Program Officer Phone: ▇▇▇-▇▇▇-▇▇▇▇ Telefax: ▇▇▇-▇▇▇-▇▇▇▇ To City by U.S. Mail:
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Non-Urgent Matters. Unless a matter is designated “urgent” by the initiating party, the other party shall respond within five working days, or within such other period as the first level persons may agree.¶ <#>Second Level: Each party will designate individuals to whom matters not resolved at the First Level shall be referred. Each such designated second level person may contact his or her counterpart at the same level at any time to raise any apparent disagreement related to the Project. For the City, the second level person shall be designated by the City at the time of execution of this Agreement. For VTA, the second level person, unless VTA shall designate otherwise in writing, shall be the Chief SVRT Program Officer.¶
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Related to Non-Urgent Matters

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  • Certain Litigation Matters The Owner Trustee shall provide prompt written notice to the Depositor, the Seller and the Servicer of any action, proceeding or investigation known to the Owner Trustee that could reasonably be expected to adversely affect the Trust or the Owner Trust Estate.