Obligations of Operator. In the performance of its service at the Airport, the Operator will maintain a high degree and standard of professionalism. In particular, the Operator will comply strictly with the following conditions and requirements: A. Operate and manage the Premises in accordance with the highest standards and practices of the commercial parking industry; B. Train all employees under the Minot International Airport contract in the proper customer service techniques and the financial management policies and procedures to comply with the contract terms; C. Conduct its operations in an orderly, and courteous manner, so as not to annoy, disturb, or offend customers, patrons, employees or tenants of the Airport. On-site Employees shall wear clean uniforms as approved by the City at all times when on duty and call center employees must have their name and logo visible; D. Provide and maintain sufficient materials, supplies, merchandise, and equipment to ensure a timely high standard of parking service and to avoid all disruptions to customers within the reasonable control of the Operator; E. Provide custodial services and disposal of waste/trash within the Premises, as established in the Agreement to a location determined by the Airport. F. Pay all taxes assessed against Operator owned furnishings, equipment, earnings, personal property, or stock of merchandise and supplies. G. Pay for all permits, licenses, or other authorizations required by authority of law in connection with the operation of its business at the Airport. H. Pay all revenues due the City on a timely basis and in accordance with the terms and conditions of this Agreement. I. Comply with applicable federal, state, and local laws, regulations, and ordinances, etc., including the Rules and Standards governing the use and operation of the Minot International Airport, as may be amended from time to time. J. Keep accurate records and books of account on site, or available within twenty- four (24) hours’ upon notice, in accordance with Generally Accepted Accounting Principles (GAAP Basis) in order to submit monthly reports as established by the Agreement. K. Provide insurance as required in Section 21. L. Comply with all appropriate codes, regulations, and ordinances of the City of Minot and the State of North Dakota. M. Provide bonding for all employees used in the performance of the contract against theft and fraud. N. Provide a license plate inventory report (more specifically described in Section 10), a minimum of 3 times a week on a schedule agreed to by the Airport Director. O. Other maintenance responsibilities as agreed to by the parties. P. Process all rental car exiting customers as required by the City. Q. If using a call center or other electronic support, Operator shall be responsible for providing all hardware, software, and installation of the required equipment. In addition, Operator will be responsible for all maintenance and replacement costs and the cost of any upgrades.
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Obligations of Operator. In the performance of its service at the Airport, the Operator will maintain a high degree and standard of professionalism. In particular, the Operator will comply strictly with the following conditions and requirements:
A. Operate and manage the Premises Parking Facilities in accordance with the highest standards and practices of the commercial parking industry;
B. Train all employees under the Minot Williston Basin International Airport contract in the proper customer service techniques and the financial management policies and procedures to comply with the contract terms;
C. Conduct its operations in an orderly, and courteous manner, so as not to annoy, disturb, or offend customers, patrons, employees or tenants of the Airport. On-site Employees shall wear clean uniforms as approved by the City at all times when on duty and call center employees must have their name and logo visibleduty;
D. Provide and maintain sufficient materials, supplies, merchandise, and equipment to ensure a timely high standard of parking service and to avoid all disruptions to customers within the reasonable control of the Operator;
E. Provide custodial services and disposal of waste/trash within the Premises, as established in the Agreement to a location determined by the Airport.
F. Employ trained personnel, who shall be clean, courteous, efficient, and neat in appearance.
G. Pay all taxes assessed against Operator owned furnishings, equipment, earnings, personal property, or stock of merchandise and supplies.
G. H. Pay for all permits, licenses, or other authorizations required by authority of law the City or other governmental entities having jurisdiction over the Airport in connection with the operation of its business at the Airport.
H. Pay all revenues due the City on a timely basis and in accordance with the terms and conditions of this Agreement.
I. Comply with applicable federal, state, and local laws, regulations, and ordinances, etc., including the Rules and Standards governing the use and operation of the Minot Williston Basin International Airport, as may be amended from time to time.
J. Keep accurate records and books of account on site, or available within twenty- four (24) hours’ upon notice, in accordance with Generally Accepted Accounting Principles (GAAP Basis) in order to submit monthly reports as established by the Agreement.
K. Provide insurance as required in Section 21.
L. Comply with all appropriate codes, regulations, and ordinances of the City of Minot and the State of North Dakota.
M. Provide bonding for all employees used in the performance of the contract against theft and fraud.
N. Provide a license plate inventory report (more specifically described in Section 10), a minimum of 3 times a week on a schedule agreed to by the Airport Director.
O. Other maintenance responsibilities as agreed to by the parties.
P. Process all rental car exiting customers as required by the City.
Q. If using a call center or other electronic support, Operator shall be responsible for providing all hardware, software, and installation of the required equipment. In addition, Operator will be responsible for all maintenance and replacement costs and the cost of any upgrades.twenty-four
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